Roon Core - Nucleus
Streamer - Lumin U2 Mini
DAC - Prima Luna EVO100
Streamer to DAC - AES/EBU
Number of Tracks in Library
100 Tracks
Description of Issue
My digital end has been working fine but yesterday and today keep getting an error “Qobuz media loading slowly. This may indicate a networking or connectivity problem.”
After that I signed out of Qobuz and signed back in, I restarted DAC, streamer and Nucleus. I also disconnected all Ethernet cables and re-connected. I then did a hard reset on my Lumin streamer. I am not sure what the issue is or why it is doing this.
What ISP type are you using? do you have a router that you can try rebooting?
Another idea would be to go to “settings/library” and click “clean up Library” when you do this a window comes up telling you if there are deleted files or un associated files that need to be cleaned up:
Follow the previous post for clearing cache and cleaning up library.
If possible, try connecting the Nucleus to the router, bypassing the switch.
If problem persists after 48 hours, change router DNS to 8.8.8.8, then reboot the whole network of devices including but not limited to router and Nucleus.
Did you disable Low Power Mode? Settings > Battery and disable Low Power Mode .
You can also try clearing Safari website data Settings app > Safari and tap Clear History and Website Data
And also stop unnecessary apps from accessing Location:
Open Settings and select Privacy.
Tap Location Services.
Find unnecessary apps that have your location access and tap
Select Never.
Check your photo library and see how much free space is left. If storage space is low this results in lagging.
Furthermore, you can set iOS to remove seldom used apps automatically to free up space, while maintaining your files and data for those apps. Open Settings, go to General > iPhone Storage , then select Enable next to Offload Unused Apps .
Phone is in High power mode,
100gb spare storage,
I’m not sure what Safari has to do with the Roon app?
My phone already has location turn off while not in use.
etc etc
The issue only occurs, when browsing un cache content on the phone.
It takes considerably more to time cache album art v’s PC.
I would expect Roon to load iphone album cache without having to “view” or scroll through the albums.
Not sure you can fairly compare a pcs performance to a phone. The phone all said and done has limited cpu and memory to handle multiple downloads of the artwork where the pc has far more resources at hand to accelerate the process.
Definitely right. I have several mobile remotes, all different in speed. Fastest is my Samsung Ultra with 12GB Ram, slowest is a Kindle tablet that makes you fall asleep while scrolling. And the more resources are used, the slower it gets. That’s why I suggested freeing up memory space, clearing website data, etc etc.
FYI I made a screen recording with the Samsung phone a while back, playing to 4 zones simultaneously, testing scrolling, calling up more than 500 tracks in a playlist, shuffling those tracks, etc etc. I can’t complain.
@support yes still having the issue. I can play any song and still have the same error. It plays for a few seconds and then stops. I have attached a screen shot.
Roon Nucleus (Roon Core)
Prima Luna EVO 100 (DAC)
Lumin U2 Mini (Streamer)
Streamer —-> AES/EBU —-> DAC
Number of Tracks in Library
100 tracks
Description of Issue
Keep getting error message “Qobuz media is loading slowly. This may indicate a networking or connectivity problem.”
I have reset my whole home modem, I hard reset the Lumin streamer, I have powered off Nucleus along with clearing library and cache. Problem still exists.
How are the core and streamer connected to your network? And, is your Qobuz library only 100 tracks? Are you using DSP? Finally, what DHCP servers are you using?
