Linux Jura 5.4.0-121-generic #137-Ubuntu SMP Wed Jun 15 13:33:07 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux
processor Intel(R) Core™ i5-3470S CPU @ 2.90GHz
memory 256KiB L1 cache
memory 1MiB L2 cache
memory 6MiB L3 cache
memory 16GiB System memory
Disk 8TByte hard drive holding local music collection
Huawei B535 4G internet router
Ethernet connected Router<->Switch<->Core<-Audio devices>
RaspberryPI running Ropiee, Ethernet connected
Optically connected DAC
I can no longer successfully stream Qobuz via Roon. This was working recently but has now stopped.
I now get a red pop-up saying
“Error loading page, please check you network connection”.
I have valid Roon and Qobuz subscriptions.
I can play music via Roon from my local library with no issues
I can successfully stream directly from Qobuz using the Qobuz app on other devices.
According to settings/services Roon considers me to be signed into Qobuz.
(Not sure if this is relevant but I see a red warning triangle saying “Metadata improver is paused - Roon is having trouble verifying your connection with our servers”)
I can detect no issues with the network connection from the server.
According to Settings/about I have the latest Roon Software running on all devices (Core 1.8 build 970, Bridge 1.8 build 943).
I have tried the following in multiple combinations:-
- Stopped and restarted the core (systemctl stop/start roonserver)
- Stopped and restarted the server (shutdown -r now)
- Logged out and in of Qobuz in Roon/Settings/Services
- Deleted the Cache in /var/roon/RoonServer
At this point I would usually attach a log file - but can’t see how !!