Roon Core Machine
Nucleus
Networking Gear & Setup Details
Connected Audio Devices
Naim ND555
Number of Tracks in Library
Description of Issue
Can not add Qobuz albums to my library, I can play them but not add
Nucleus
Naim ND555
Can not add Qobuz albums to my library, I can play them but not add
Have a look at this thread.
Hey @emre_isiklar,
Sorry to hear about the trouble! Could you please let us know more about the issue?
Also, did @SukieInTheGraveyard’s link help with understanding how things work?
Dear @beka
I try to log out and login but it all the same. Sometimes it shows my newly added albums without the album cover. İt is only on the albums that I started to add recent weeks. The old added ones are still with the album cover while new ones are empty.
Thanks for the quick reply
As a next troubleshooting step, could you please clear the cache?
RoonServer/Cache
/Cache
folder elsewhere, like your desktopThanks a lot
Hi @emre_isiklar, did Rebeka’s suggestion help here?
I get the spinning (former plus) button every time I add a streaming version of a local album. This happens without fail and have previously reported to @support but nothing has been done. I’ve learned to live with it as it does actually add to my library if I allow the ‘added to library’ banner to disappear. If I have no local version Roon behaves as it should.
After a while it now al works good….
Hey @emre_isiklar
Thank you for following up to let us know that things have returned to normal. If we can help with anything else please don’t hesitate to reach out!
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