· I’m experiencing an ongoing issue where favorites added in the Qobuz app are not syncing to my Roon library, and Roon-side favorites aren’t reflecting in Qobuz either.
Core: Roon ROCK (NUC)
Troubleshooting already attempted:
• Full Qobuz logout/login within Roon • Forced library sync (Settings → Services → Qobuz → Sync Library Now) • Full Core restart via ROCK web interface
None of these resolved the issue. The sync gap appears to be affecting other users as well (I’ve seen similar reports referencing ticket D37QPU and early access build B1676), so this may be a known server-side bug rather than a local configuration issue.
Would appreciate confirmation on whether this is a known issue and any ETA on a fix.
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· I’m experiencing an ongoing issue where favorites added in the Qobuz app are not syncing to my Roon library, and Roon-side favorites aren’t reflecting in Qobuz either.
Core: Roon ROCK (NUC)
Troubleshooting already attempted:
• Full Qobuz logout/login within Roon • Forced library sync (Settings → Services → Qobuz → Sync Library Now) • Full Core restart via ROCK web interface
None of these resolved the issue. The sync gap appears to be affecting other users as well (I’ve seen similar reports referencing ticket D37QPU and early access build B1676), so this may be a known server-side bug rather than a local configuration issue.
Would appreciate confirmation on whether this is a known issue and any ETA on a fix.
The update didn’t fix my issue. I did a targeted test: adding a favorite in Roon syncs correctly to Qobuz, but adding a favorite in the Qobuz app does NOT sync to Roon. So the sync appears broken specifically in the Qobuz->Roon direction.
Some albums are visible when browsing Qobuz directly through Roon (via the Qobuz tab/favorites), but are not added to my main Roon library. So it’s not a connectivity issue — Roon can see the album on Qobuz — it’s specifically failing to import it into the library.
No the upgrade did not fix it for me either. Not sure how this sync issue keeps re-occurring through out the years, keeps getting fixed (supposedly) and keeps coming back again. Don’t believe me, do a search in this forum..
I don’t think is too much to ask for a premium product to work as intended. I understand issues happen but when when they keep re-occurring for years, impeded the use of a premium software and it takes an enormous amount of time to fix; not sure how acceptable that is!
Update: everything is now syncing correctly — favorites added on Qobuz are showing up in Roon, and previously missing albums are now appearing in the library as well. It seems to have resolved on its own after the update, possibly with some delay for the sync to fully propagate.
Thanks for the help — will report back if it happens again.
