It is Studio. In native I can play the HD music but unfortunately Qobuz native apps are all for mobile devices which work just fine. But It would be nice to be able to play HD music on my HD system.
Just out of curiosity, when you go into the settings on the Qobuz native app do you have both “mobile network” and “wi-fi” set to play in high resolution?
Interesting question. Where would I even find mobile network or wi-fi settings??? I’ve never seen these settings. They might apply to mobile use of Qobuz but my problem is with getting a high res file off my iMac that is ethernet hard wired to my PS Audio Bridge II streamer that is also ethernet wired…no bluetooth, wi-fi or mobile network involved.
Actually @Riviera_Bluesman has a really good idea. I did this myself and his mentioning it…
i had tidal and had set a limit on playback on my native app without realising that set that to my Account so it applied to all players including roon. It may well not apply to you but whilst you wait for real support to come along might be worth a look.
Webplayer and desktop app:
Go to your profile by clicking on the top right of your screen, then on the tab “Music Playing” to select your default listening quality.
While playing a track, you can change the listening quality in the player at the bottom of the screen. Your new default listening preference will also be changed in your account’s settings
After thinking about it more, the setting I’m thinking of is likely just for using your mobile devices on either mobile (cellular) networks or WiFi. There are separate settings for each in the Qobuz native mobile app, in case you may not want to use a lot of data when you are on cellular I suppose. You find it here:
my Qobuz > settings > streaming
I was thinking that the WiFi setting was used for your entire Qobuz account, but on second thought it’s more likely used for the individual device that the app is located on. Sorry, not trying to confuse the issue just trying to help.
Slim is likely more on the right path that your problem may be related to the settings within Roon for the device you are trying to stream hi rez too…
I use Qobuz app on my iMac to play music also. But what are we talking about when you say play music? I can hear HR Qobuz music through my iMac on internal speakers and anything that is connected to the computer via USB like my PSA Sprout. But nothing using ethernet, or Sonos
I had the same problem. I fixed it removing the Quboz link in Roon. Then re-instated it and, of course, had to log back into Quboz to attach the service. Then all the hires became available.
What had happened is that I signed up originally for standard Quboz service and later upgraded to allow hires.
