Qobuz playlists appearing empty (ref#6DY4VD)

[David_S]

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

My Qobuz playlists are 'empty'.

Describe your network setup

Sky Q router. HP laptop.

[Geoff_Coupe]

It’s a known issue and Roon Labs and Qobuz are working on it. See here:

Qobuz Playlists Unavailable in Roon [Roon/Qobuz Aware, Ticket In]

Hi everyone, Qobuz and Roon are aware of an issue affecting Qobuz playlists in Roon and are working together to resolve it. What’s happening: Navigating to Roon → Qobuz → Playlists shows an empty page. Navigating to Roon → Playlists → Qobuz Playlists displays some Qobuz playlists, but might not display recently created Qobuz playlists. Navigating to Roon → Qobuz → New Releases may intermittently show a red error message, even if the page loads. Playlists created within Roon that include Qob…

[David_S]

@connor

You can still access Qobuz Playlists via the Playlists browser: Roon → Playlists → Qobuz Playlists.

I can’t access any Qobuz playlists anywhere on Roon.

[alex_h (Alex)]

Good day @David_S !

I hope you’re doing well today.

We have just analyzed your analytics report data and could have spotted exactly that issue caused by change in Qobuz API.

It is going to be fixed soon and we expect the solution to be brought in the next release which is coming very soon.

Have a nice day !

Regards.

[connor]

Hi @David_S,

Please keep an eye on the tracking thread above. We’ll be announcing the release of the fix for this Qobuz API problem there.