Qobuz playlists not loading in Roon (ref#QR942T)

[PixelPopper]

What’s happening?

· My library isn’t working correctly (local/streaming, importing, or storage access)

Describe the issue

When viewing “my playlists” (from Qobuz) in Roon they are empty. In Qobuz the playlists are complete & function correctly. When trying to look at Qobuz generic playlists i get an error message: “ Error loading page, Please check your network connection.
RELOAD PAGE! I have restored an earlier backup, rebooted the server & client but without any success. Rebuilding playlists in Qobuz also doesn’t help. This has worked for years without issue but suddenly is causing problems. Other Qobuz album functionality is fine i.e. add, play & delete.

Describe your network setup

Broadband provider Router & Mesh network (Netgear) standard Gigabit ethernet switches. Server (Win 11 PC) is hardwired to the router.

EDIT: Correction. qobuz auto-generated playlists are no longer visible.

[Suedkiez (Just a fellow user like you)]

Qobuz Playlists Unavailable in Roon [Roon/Qobuz Aware, Ticket In]

Hi everyone, Qobuz and Roon are aware of an issue affecting Qobuz playlists in Roon and are working together to resolve it. What’s happening: Navigating to Roon → Qobuz → Playlists shows an empty page. Navigating to Roon → Playlists → Qobuz Playlists displays some Qobuz playlists, but might not display recently created Qobuz playlists. Navigating to Roon → Qobuz → New Releases may intermittently show a red error message, even if the page loads. Playlists created within Roon that include Qob…

[PixelPopper]

@AceRimmer could you please move my post to:-

Qobuz integration issue: playlists and favorites not loading in Roon (ref#O5UWJG)

Hi @Harald_Hespe, Thank you for creating a dedicated thread where we can support you without accidentally misdirecting other users. Just to confirm, are any of your playlists from Qobuz visible in the regular Playlists browser within Roon, outside of the Qobuz tab? The team is busy implementing a fix for the broader Qobuz integration issue you’ve reported. We’ll share that announcement in the tracking thread above when it’s ready.

& close this, thanks. That’s another beer I owe you

[Suedkiez (Just a fellow user like you)]

The thread you linked is intentionally separate because this user might have an additional or different issue.

[PixelPopper]

It looks like my problem is identical, but not to worry, support is dealing…

[Suedkiez (Just a fellow user like you)]

Just saying because in other thread there was already some confusion about why it was separate.

[ATC_300ASL]

No - one at Qobuz thought to drop a dime to see whether what they were doing would impact Roon ?

[PixelPopper]

It’s a confusing story of missing devices, almost magical