Added some tracks, using Qobuz app, to one of my Qobuz’ playlist and in Roon…
- in “Qobuz/My Qobuz/My Playlists” changes are not there (not even tracks added days ago)
- they do, though, in “Playlists” (even tracks added minutes ago)
Added some tracks, using Qobuz app, to one of my Qobuz’ playlist and in Roon…
… Qobuz, you mean and… no, it doesn’t (tried several times in this last couple of days)
in “Qobuz/My Qobuz/My Playlists”:
in “Playlists”:
Hi @pl_svn,
Let’s use Fickle Game by Amber Run as an example — If you create a new playlist with that same track in it, does it sync to Roon as expected?
I tried to add this track to a playlist and it worked okay for me, so I want to confirm:
Thanks!
hhhhmmm… when I create a new playlist on Qobuz it shows immediately in Roon/Qobuz/My Qobuz/My Playlist but takes time (usually hours) before showing in Roon/Playlists
then, at least this is what happened with that playlist, changes are synched in Roon/ Playlists only
so far i created a new playlist and it is there in Qobuz/My Qobuz/etc
let’s see tomorrow
12h (and many “refresh”) later… still nothing in “Playlists” but, as I wrote, here it is in “My Qobuz” (was there immediately after creating it):
Hi @pl_svn,
Thanks for confirming that this is specific just to that one playlist. I’ll follow up with you via a PM for next steps.
Hi @pl_svn — Now that we’ve confirmed this is not an account specific issue and not an issue with this specific track, here’s what I’d like to try next:
/Library/Roon/Cache
/Cache
folder elsewhere, like your desktopROCK here so… Data/RoonServer/Cache and delete the original, right?
ok… done anyway
“Qobuz - Shazams” playlist did finally synch (both in “Playlists” and in “My Qobuz”) but… in “Playlists” still no trace of that “Qobuz - Roon Synch Test” playlist I created yesterday (shows in “My Qobuz” though)
hi Dylan
8:21:49
Hi @pl_svn,
Thanks for confirming the sync time.
Moving forward, here’s what I’d like to try:
Once I have that time we will enable diagnostics so the team can take a look.
Thanks!
done, Dylan
Last Library Sync now is 8:47:27
Thanks, @pl_svn.
Now that I have the timestamps, diagnostics have been enabled on your account. The next time your Core is active a diagnostics report will automatically be generated and uploaded directly to our servers
Once that’s been received, I’ll be sure to update this thread and pass the diagnostics over to the team for further analysis.
thank you Dylan
@dylan just to say that, almost one month later, the (in)famous “Qobuz - Roon Synch Test” playlist is not showing yet in Roon Playlists
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