What best describes your playback issue?
· Music doesn't start when I press "Play"
What type of Zone is affected by this problem?
· *Directly-connected Zones* are affected.
Does the issue affect all file formats?
· The issue affects *multiple/all* file formats.
Does the issue happen with local library music, streaming service music, or both?
· *Only streaming* music is affected.
Please select the streaming service(s) with which you're encountering playback problems.
· Qobuz
Have you tried logging out and back in again to your streaming service in Roon Settings?
· Logging out and back in had no impact, the issue remains
Do you have an approximate timestamp of when the issue last occurred?
· every track that is supposed to be dispayed in my favorite tracks, album or playlist form the main Qobuz page
What are the make and model of the affected audio device(s) and the connection type?
· 718+ X1
Describe the issue
Hello, I use to select playlists or titles from my Qobuz main page, but only a fraction of the information is dispayed. And when I tryto open a playlist, it displays 0 title. I try to restart my Synology NAS after erasing the cache, without succes. The left playlists shortcuts are working.
The error message is "Network problem", but my internet and network are working well
Vincent
Describe your network setup
NAS Synology to Lumin X1