Qobuz related stuff in Roon not loading (unauthorized)

Support
#1

Core Machine (Operating system/System info/Roon build number)

Roon running on Manjaro all latest versions. Manjaro runs on an Intel NUC.

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Wired(Roon server) / wifi

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

MacBook

Description Of Issue

Trialing Roon again. This time with Qobuz. After 1 hour encountered the following issue.

Before lunch all the Qobuz related information was loading. And now I’m getting Qobuz unauthorized messages in Roon. Qobuz by itself (apps/web player) works as normal.

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image3584×1756 145 KB

What I tried to remedy it:

  • logout/login of Qobuz in Roon
  • Disconnect core / reconnect core
  • Reboot core machine
  • Restart Roon on my MacBook Pro
#2

It’s fixed for now. I’ve stopped the service on the linux machine, and started the service again.

The Windows way ™️

1 Like
#3

This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.

#4

Hey @jeroendee,

Thanks for letting us know when you’re ran into an issue and for also following up when you’ve found the solution. I appreciate the effort you put into that.

I am sorry, though, that we didn’t get a chance to reply sooner than this. I am glad things were resolved for now.

If anything else comes up, please, post again :nerd_face: