# Qobuz songs fail to play in Roon but work in Qobuz app (ref#W03UP2)

**URL:** <https://community.roonlabs.com/t/qobuz-songs-fail-to-play-in-roon-but-work-in-qobuz-app-ref-w03up2/321475>\
**Category:** Support\
**Tags:** rctt\_-01-2\
**Created:** [June 11, 2026, 12:01pm UTC](https://community.roonlabs.com/t/qobuz-songs-fail-to-play-in-roon-but-work-in-qobuz-app-ref-w03up2/321475 "2026-06-11T12:01:02Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![connor](https://community.roonlabs.com/user_avatar/community.roonlabs.com/connor/32/172788_2.png) [@connor](https://community.roonlabs.com/u/connor)\
**Post date:** [June 22, 2026, 5:30pm UTC](https://community.roonlabs.com/t/qobuz-songs-fail-to-play-in-roon-but-work-in-qobuz-app-ref-w03up2/321475/8 "2026-06-22T17:30:16Z")

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Hi @Morihiko_Inamine,

The content delivery network through which the Qobuz API sends data to your geographic region is delivering 0-byte packets despite the connection remaining stable.

This is an upstream issue between Qobuz and their infrastructural providers, and Roon is where the symptom shows up. They are working hard to resolve it. We will share updates here as they become available:

> [@Roon won't play certain tracks from Qobuz, gets stuck on progress bar (ref#K9XYO0) \[Partially Resolved, Qobuz Backend Issue\]](https://community.roonlabs.com/t/roon-wont-play-certain-tracks-from-qobuz-gets-stuck-on-progress-bar-ref-k9xyo0-ticket-in/317491):
>
> Hi! What’s not quite right with Roon? · None of the above quite fits None of the above quite fits · None of these quite match Tell us what's going on · Since the most recent Roon update, I'm encountering situations where random tracks won't stream from Qobuz through Roon. So far this has happened with 3 tracks but the problem persists through multiple Roon sessions (meaning my Roon server is turned off and then when I boot up again the next time, the playback problem for these tracks persists)…

We kindly request that you post in the main tracking thread moving forward to keep updates in one place. We’ll be closing this particular report for housekeeping.

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_[View the full topic](https://community.roonlabs.com/t/qobuz-songs-fail-to-play-in-roon-but-work-in-qobuz-app-ref-w03up2/321475)._