Qobuz stopped working

Roon Software Qobuz
#1

Anyone having problems with Qobuz this morning?

I tried playing a song from Qobuz and it says this song is unavailable and this happens for all songs.

If I open the Qobuz app I can play music fine so I decided to try logging out of Qobuz on Roon and then was unable to log back in.

1 Like
#2

Try rebooting your roon server .

3 Likes
#3

Not here in Germany, sorry

#4

Same problem here (UK)

#5

Yes same message and issues here (another in UK)

#6

Works fine for me (UK).

There are several similar reports since yesterday. Some got sorted by a core restart or by clearing Qobuz cache in Roon.

#7

yes same here. I am in the UK. And the account won’t login through Roon. Though it works fine logging in on my laptop - so definitely a problem with connection to Roon.

#8

I don’t know how to clear the cache in Roon - can you advice @RBO

#9

Sure Guy. Here you go.

#10

so I go to my laptop to do this ?

#11

so I go to my laptop to do this @RBO and then what do I do ?

#12

The instructions on how to clear the cache are there :slight_smile: Have you read through the thread?

#13

thanks. that worked along with rebooting the server

#14

@RBO thanks. that worked along with rebooting the server

1 Like
#15

Excellent :slight_smile:

#16

Yesterday…yes.
Rebooted the server and all came back.

#17

Sane problem here in Brazil

#18

I rebooted my Roon core and Qobuz came back.

#19

Seems ok here (USA)

#20

I’ve had the very same problem over the last two days. Came on here to read of others having similar experiences. I followed the advice and cleared the cache and then rebooted the PC running ROCK. It seems to have done the trick. Thanks to all for the help.