TIDAL Hi-Fi subscription & (a new) Qobuz Studio subscription (now in the first free month)
network cabled with ethernet & PoE
streaming with Devialet
my issues: the streaming with files hires and DSD works great, the same for Tidal MQA. The problem is that Quboz streaming stop everytime after a few second, but only with files over 24/44.
I thought it could be an internet problem, but I download and stream hires file from quboz app on my iMac and everything works well.
I have the same problem - it stutters and stops after about 15 seconds on Roon but plays fine via the web player.
Importantly, it also plays fine via the Mconnect app that controls the networking card in my Ayre EX8 (which allows direct control of Qobuz). The same card acts as a Roon endpoint but that’s not working on hi Rez. So the only difference is the use of Roon.
Happy to do more investigation if it would help. Got to be quick though, my Qobuz Studio trial ends over the weekend!
Are you able to play the same track (Assume Form by James Blake) in Roon all the way until completion using Qobuz integration? If you are not able to do so, please provide the exact local time in your country for the playback attempt (ex: 1:36PM on 1/25/19)
If you have a TIDAL subscription as well, are you able to play back the TIDAL version of that track and does it work as expected until completion? If you are not able to do so, please provide the exact local time in your country for the playback attempt (ex: 1:36PM on 1/25/19)
Does logging out and back into Qobuz help resolve the playback issue?
Just an update… I try to install roon server on my “old” iMac mid 2011 i5 4GB. The iMac is not wired but in WiFi with the rest of my system (router and hifi gears) and works as server (roon core) only.
I logged to Qobuz, the app is slower than before, but NO stops and dropout! Everything works perfect also with 192/24 files… so now I know that the issue is on my NUC (7i3 with 4GB RAM) with ROCK on it…
Can you help me to resolve?
My apologies for the slow response here. We have tried playback on our end on a NAS just to verify that Qobuz hi-res works as expected and we didn’t have any issues so I am thinking that this could be something environmental. Let me try to address specific issues:
@Alberto_Medioli - Have you made sure to uninstall Devialet Air from your Core? Having both Devialet Air installed on the same Core can sometimes cause issues. It’s strange that I’m seeing similar “sleep in read” traces for you as well. It’s as if this points to a performance or networking bottleneck somewhere. You mentioned that you are making use of PoE for the ROCK, can you try to see what the behavior is like when you remove that variable from the equation and have it go straight into the router?
Hello All, I have split some posts into separate threads as to address individual issues better.
@Alberto_Medioli - Do you by any chance have another output or can even connect a display to the HDMI out from the ROCK to see if you still experience this behavior on non-Devialet zones? I would like to confirm that this issue affects other zones and not just the Devialet.
Can you explain how everything was connected when you ran this test? It would be helpful for us to understand the topology of the entire network here.
Can you let us know when you ran these tests? If you can give us some rough timestamps for when this happened, we can look at your diagnostics and get a sense of why the Core seems to not be keeping up.
Personally I solved the issue in The Netherlands of Qobuz Hifi Sublime+ stopping after a few seconds using Roon by setting up LAN QoS for tcp/udp protocols in my Asus router on the MAC addresses of both my 2013 MacBook Pro and Bluesound node 2. I have an internet connection of maximum 4Mbps upload and 40Mbps download.