Same problem here: No Qobuz streaming via Roonserver possible - whether it is CD or HiRes. In Qobuz own App everything works fine. Very annoying!
Can you please provide some more information regarding your setup here by using this thread as a guide?
Have you tried logging out and back into Qobuz? You can do this in Roon Settings -> Services Tab.
Are you able to play tracks all the way until the end when using the Qobuz web player (play.qobuz.com)? Please try playing a track until the very end and not just the first few seconds.
last night, I found the cause of the problem: As you asked I tried logging in and out Qobuz (in Roon) several times. Somehow that caused Qobuz to think, that I want to use my account on more than 3 devices/clients. I found this in my account under www.qobuz.com. After clearing all these active logins Qobuz worked as designed in Roon. Maybe lots of other Qobuz customers (with a real and active account) run into the same problem: Frequent logout/login in Roon causes Qobuz to stop streaming because of to many active logins…
Thanks for letting me know the root cause of the issue. I have brought this up with the team to see if this is expected behavior here, I would assume not. Either way, glad to hear that you have managed to resolve this issue by logging out of Qobuz on the other accounts.
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