Qobuz Sync Issues and Error Loading Page in Roon (ref#AWY6LR)

[martin.xeis16]

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

Problem with Qobuz integration/sync:

My content is not synced into the roon integrated qobuz category, neither are new playlists added directly in qobuz. Also content like weekly Q is not visible in Roon qobuz, just in native qobuz.
Since today i get the "error loading page, plese check network connection", but there is no network issue. Playing qobuz tracks on roon is working also.
I did also re login, did not help...

Describe your network setup

Fritz box cable

[Suedkiez (Just a fellow user like you)]

See this pinned post:

Qobuz Playlists Unavailable in Roon [Roon/Qobuz Aware, Ticket In]

Hi everyone, Qobuz and Roon are aware of an issue affecting Qobuz playlists in Roon and are working together to resolve it. What’s happening: Navigating to Roon → Qobuz → Playlists shows an empty page. Navigating to Roon → Playlists → Qobuz Playlists displays some Qobuz playlists, but might not display recently created Qobuz playlists. Navigating to Roon → Qobuz → New Releases may intermittently show a red error message, even if the page loads. Playlists created within Roon that include Qob…

[vadim]

Hello @martin.xeis16

Thank you for your report, and apologies for the inconvenience.

We’re aware of the current issue affecting Qobuz playlists in Roon and are actively working with Qobuz to resolve it. Please follow the pinned topic shared by @Suedkiez for further updates as they become available.

Thank you for your patience.