· Roon Nucleus Plus, version 2.62 (build 1641). On 14 March I restored the Roon database from a March 8 backup stored on a local hard drive (an SSD in my Mac Studio computer). The restore process completed successfully, and the Roon Server restarted successfully. All albums – local music files, Tidal albums, and Qobuz albums – appear to have been correctly restored. However, Qobuz tracks are all missing from any Playlist they had previously been in. There is also an issue with Qobuz albums missing from Tags to which they’d been assigned. (Tidal tracks and albums appear to have been properly restored to Playlists and Tags.) How do I get the missing Qobuz stuff back into their respective Playlists and Tags? I have no way to recreate that environment by hand.
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· Comcast cable modem; eero routers; araknis switches (6 mo old); local storage resides on a Mac Studio SSD.
Welcome back to the community! I completely understand how frustrating it is to restore a backup only to find your carefully curated Playlists and Tags are suddenly missing a huge chunk of your Qobuz library.
Here is exactly what happened: Streaming services like Qobuz frequently update their catalogs behind the scenes. They might swap a track for a higher-resolution version, update the metadata, or change out an album due to shifting licensing rights. On your old setup, Roon was simply holding onto the legacy links.
Fortunately, you do not need to recreate everything by hand! We have a built-in tool designed precisely for this scenario.
Roon’s Playlist Improver scans your playlists for these broken or unavailable streaming links and automatically searches for the newest, exact match currently available on Qobuz to replace them.
Navigate to one of your affected playlists.
Look for the Improve button at the top (it appears when Roon detects unavailable tracks in the list).
Follow the prompts to let Roon automatically swap the dead Qobuz links for the active ones.
Sorry, Vadim, I am quite certain this is not an issue of outdated Qobuz tracks still linked to playlists.
I went to the same playlist displayed in the screenshot provided with the original problem report (which previously included several Qobuz tracks). The “Improve” button only suggests one track for possible improvement – an ALAC track from my own locally stored music files (!). Furthermore, that same playlist no longer displays any Qobuz tracks with an indicator stating “Unavailable”. Those tracks are now simply GONE. Not listed at all (big problem).
By the way, current versions Qobuz albums for the tracks originally marked Unavailable in the screenshot I provided, are still very much in my Roon library and are still very much available – so tracks from those albums should certainly not be missing in playlists.
As a bit of additional background, I periodically use the Focus function in the Tracks panel to check for unavailable Qobuz tracks. When I find some, I always replace the outdated version of the respective Qobuz album in my library with the new version and make the necessary adjustments to any affected playlists. So, while there might be a few outdated Qobuz tracks floating around somewhere, it couldn’t be many. I’d guess better than 95% of all my Qobuz content is up to date – and likely much more than that.
Bottom line: this is NOT a problem of outdated Qobuz tracks scattered around here and there. This is a problem of Roon not seeing any Qobuz track in any playlist at all. Not any. None.
Update: In the early morning hours overnight, when actually listening to some music, Roon appeared to get hung up while trying to “add music to my library.” So, I restarted the Roon server. I had previously restarted the server on 14 March after discovering that all Qobuz tracks were missing from all playlists following the “successful” restore of the Roon database from the 8 March backup. I thought a second restart might fix the Qobuz problem, but it did not. The Qobuz stuff was still missing. That’s when I opened this problem ticket.
But after the restart last night – voila! All the missing Qobuz tracks magically reappeared in all the playlists. And Qobuz albums reappeared in Tags. It’s a complete mystery what was wrong. There were never any error messages of any kind. But thankfully everything looks back to normal now.
