Qobuz tracks periodically pause in the middle of the track.

[Mark_Ainsworth]

Roon Core Machine

Windows 11.
ASUS, AMD7950M 6GB memory.

Networking Gear & Setup Details

1GB internet connection.
XFinity/Comcast router.
NetGear switch.
I do not use a VPN.
My computer is connected to the network via a wire and Speedtest reports a download speed of 930Mbs and upload speed of 40Mbs.

Connected Audio Devices

SVS Prime wireless → Chromecast.
Speakers are connected to the network via wired connection (not wifi).

Number of Tracks in Library

Description of Issue

Qobuz tracks ‘skip’ periodically. It does not happen with every track, but it happens often enough to be annoying and I will not renew (in a few days) without a resolution.

[benjamin]

Hey @Mark_Ainsworth,

Ben here with the support team, thanks for taking the time to write in! Thanks for your patience as well.

Do you see any error messages when the pauses occur? Does the sample rate affect this issue at all? With that, I’d be curious to see if the issue occurs when streaming to your system output of your core?

@Mark_Ainsworth

NetGear switch.

I’d also test out hardwiring your core directly to your router, bypassing any network gear in between, and let me know if your issue occurs.

Thanks!