· The Nucleus boots up and I can connect to it in the Roon app without issue, but I have a question about configuration/storage/attached devices
Describe the issue
I recently purchased a new Roon Nucleus Titan to replace a QNAP HS-251 that I've been using to host my Roon Server. I have two 1TB SSDs in the QNAP, one set as primary and the other set to mirror the primary. The Roon Server and my complete music library are on the primary. I have not yet added an SSD to the Titan. Now my questions:
I'm thinking about repurposing one of the 1TB SSDs from the QNAP to use in the Titan. Most likely, I'd use the SSD currently used as the mirror drive for this purpose. Is this possible and is it recommended?
Does the Titan automatically re-format an SSD when first installing it? If not, how do I re-format an SSD for use in the Titan?
I tried dragging and dropping a single music file from my Windows Desktop onto the Roon app connected to the Roon Server on the Titan, but nothing seemed to happen. Is that because I haven't installed an SSD into the Titan yet?
What's the easiest way to transfer my music library from the QNAP to the Titan?
What type of SSD is it? The Titan takes only SATA as secondary drive
There is a button on the web admin UI and you must click it
Yes. Music can only be stored on the secondary drive
See Importing Music to Internal Storage > SMB Connection (Alternate Option) on:
You can also drag & drop onto the Roon window, but then you have no control over the organization of the folders. Most people prefer an Artist/Album/Tracks hierarchy, and you can do this only with the SMB option.
When using Windows 11 to copy files by SMB, you also need to jump through this hoop:
Hi @Lorin_Chevalier,
Thanks for reaching out to ask us about this issue. @Suedkiez gave you some good information on migrating to a Nucleus. If you have any further questions about the process or run into any issues, please don’t hesitate to let us know — we’re happy to help!
Thank you very much @Suedkiez and @daniel. Your feedback has helped me make initial progress. I’ve added a SATA SSD to the Nucleus Titan, formatted it, and copied several initial albums to it via drag and drop onto the Roon app. The album drag and drop process seems to be a very slow process, so I decided to search for a different approach to copy my music library to the SATA SSD that I added to the Nucleus. I started by inspecting the resulting folder structure and see this path to those albums:
All folders > Nucleus Titan Internal Storage > Roon Imports > [My PC Name] > Imported at [date][time][UTC offset] > [Artist Name] > [Album Name(s)] > [Track Name(s)]
Previously, on my QNAP, the path to my music was much simpler:
Music > [Artist Name] > [Album Name(s)] > [Track Name(s)]
I’m not sure how much it matters for purposes of Roon’s functionality, but I like the simpler folder structure on the QNAP better. So I tried editing the folders in the Roon app to eliminate what seems like the unnecessary parent folders above [Artist Name] but couldn’t figure out how to do that.
I then attempted to follow the “Nucleus Internal Storage” article instructions for creating an “SMB Connection (Alternate Option)”. The Nucleus is not visible in my Network on Microsoft File Explorer, so I followed the instructions to “Enable SMBv1” and rebooted my PC. I then followed the instructions to “Enable Insecure Guest Logons”. However, I still do not see the Nucleus in File Explorer.
What do you recommend that I try next in my attempt to copy my music library to the Nucleus Titan Internal Storage (ideally with the unnecessary parent folders eliminated, if possible)?
That’s because of the drag and drop into the Roon window. It needs to put them somewhere you find them again and probably using a dated folder seemed a safe choice for Roon Labs.
Not at all
Understandable, that’s why I recommended the manual SMB approach.
Through a combination of Roon and Windows behaviors, Windows doesn’t (or not always) automatically show the Nucleus under Network in Explorer. You need to enter the path to the Nucleus into the Explorer address bar (NOT into the search box), as on the linked help page:
Open File Explorer
Enter \\NUCLEUS\Data\Storage\InternalStorage
To avoid this, you can map the address to a drive letter. Then it will always be accessible under Drives in the Explorer. See How do I map a network drive on this help page:
By the way, enabling SMBv1 as it says in the Roon Labs help is not actually necessary. This seems to be old info and it might still be needed with some very old clients, but Roon OS in the Nucleus has supported SMBv2 for a long time. You do have to do the “Enable Insecure Guest Logons”, though.
Entering \\NUCLEUS\Data\Storage\Internal Storage in the File Explorer address bar generates this error message:
However, other web-enabled devices on my network are visible in File Explorer including my DAC, surround sound receiver, and TV. Only the Nucleus Titan is not visible.
I appreciate the continued suggestions and assistance!
@Suedkiez 's latest message is correct here, you will need to use \\Nucleustitan\ as the path, or you can try to use the IP address directly. The IP should be visible in the Web UI or in Roon Settings → General. Let us know if this helps!
Entering \\NucleusTitan\Data\Storage\InternalStorage generates a prompt to enter my Windows password. But upon entering the password, I get the same File Explorer error message:
When I enter the IP address directly in File Explorer, the Nucleus Web Admin Interface opens in a browser window, but I’m not seeing an option to view/modify the folder structure.
I tried your suggestion but get the same File Explorer error messages saying that “Windows can’t find “\\NucleusTitan\Data”. Check the spelling and try again.” … and… “Windows can’t find “\\[my Nucleus Titan’s IP Address]\Data”. Check the spelling and try again.”
You’ve ensured SMB2.0+ can use guest access, but it seems like the drive mapping keeps failing because it’s defaulting to the current Windows credentials.
Do you see options in the “Map Network Drive” dialog page for “Reconnect at Sign-In”? If so, make sure that’s selected. So, to summarize from the beginning:
Right-click This PC in File Explorer > Map network drive as you’ve done
Choose a drive letter (e.g. Z:) as you’ve done
In the folder field, enter the IP address of your Nucleus as you’ve just done
\\IPADDRESS\Data\Storage\InternalStorage
And select, if available, the reconnect at sign-in option. Then re-boot the machine and try to connect to the internal storage.
Apologies for the slow response as I was out of town for several days. I have enabled SMB1.0 and also have enabled Insecure Guest Logons, but do not see an option for enabling SMB2.0+.
I’m wondering if this is because my laptop is running Windows 10 Business version 22H2 with OS build 19045.5737. Yes, I realize I need to upgrade the laptop before Microsoft ceases support for Win 10 this coming October.
Following your guidance, I just tried selecting “Map Network Drive” and “Reconnect at Sign-In” and entered the Nucleus’ IP address followed by \Data\Storage\InternalStorage in the Folder dialog box in File Explorer. Upon clicking “Finish” I’m prompted to enter my network credentials. In response, I entered my Windows login credentials but then received this error message:
I’m not sure what to try next. Thank you again for your continued assistance!
I’d be curious to see what happens if, rather than entering your network credentials, you enter ‘guest’ for username and ‘guest’ for password. Does that change any of the behavior?
Yes, that worked! When prompted for my network credentials, entering “guest” for username and “guest” for password provided access to the Nucleus Titan. I’ve now completed transferring my music library from my old QNAP HS-251 to the Nucleus Titan and have access to my library again.
In the interest of network security, should I change those defaults to new personal credentials? If so, what’s the process for doing that?
