RAAT limiting PCM output to 384 instead of 768 on Roon Ready Eversolo setup (ref#6H7QD3)

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· My hardware can do 768 PCM but RAAT only allows 384 PCM
Hardware Roon Ready Eversolo T8 plugged into an Eversolo Z10 DAC. T8 connected via ethernet.
I can send 768 PCM to the T8/Z10 using HQPlayer, so the hardware is working fine.

Tell us about your home network

· Gigabit Ethernet

Just wanted to add that Eversolo responded with the following:

Due to the official restrictions of ROON, we are temporarily unable to optimize this matter. We appreciate your understanding.

Since this will decide on whether or not to keep the hardware, what are the official restrictions and will they or can they be updated in the future?

I just find the restriction odd for PCM since Roon can send DSD512.

@noris

Hey @Rugby ,

Thanks for reaching out, I’ll run this one by the team and let you know what they say.

Hi @Noris,

Its been awhile since I asked this question. What did the team say?

Hi @Rugby ,

Thanks for the reminder on this. We’ve been in contact with the Eversolo team, and they have released v1.4.97 firmware that should help address this. Can you please try the latest firmware and let us know if it’s now working on your end? Thanks!

I’m confused the most recent firmware is v1.5.75 which I’m already running.

And Roon in device setup says max pcm rate is 384, when my DAC can do 768. I can get 768 pcm using hqplayer to the t8 but I’d rather use roon.

Hi @Rugby,

Sorry for the confusion. The firmware number to which we were referring previously was on a testing track.

V.1.5.75 was released in early May; from our communications, Eversolo should be restoring this compatibility with the subsequent update.

We’ll reach out to them to confirm.

Hey @Rugby,

Sorry that this thread has lingered without a firm conclusion.

From our communications internally, this issue was officially resolved in early June with a firmware release. Are you still encountering this limitation?

Hi Connor, I cannot answer because I returned the T8 for the T10, which I have yet to pick up. Gramaphone just got it in stock again so maybe in the next week I’ll be setting that up. :D.

Hey @Rugby ,

Thanks for letting us know. I am curious if the T10 performs as expected out of the box with the sample rates, do keep us posted.