Thanks for reaching out to me @jb76, very appreciated! Confirming that I have enabled the mentioned diagnostics on your account. What this action will do is the next time the application is active on your core machine a diagnostics report containing a set of your Roon logs will automatically be generated/uploaded directly to our servers. I will confirm when the report has been received so you know have it and then will pass over to our tech team for analysis.
Additionally, if you have any other audio zones currently being used do they exhibit this same behavior?
-Eric