Random song jumps in Tidal via Roon (ref#9IX9FR)

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1

What’s happening?

· Other

Describe the issue

Tidal stops running , or jumps from one song to another song randomly

Describe your network setup

Fritz!Box WLAN 250 MBps down 50 Mbps up, Ping 10 ms stable works with video streaming . tidal works nicely when I use tidal direct at my Hifi system

2

Hey @Robert-Josef_Simmeth,

Thanks for writing in and sharing your report!

From a recent diagnostic report, we’re seeing frequent network-related errors that could be causing the song skipping with Tidal. As an initial first step, could you please setup a direct ethernet connection from your Mac directly to your primary router, and let me know if you experience the same issues?

We’ll be on standby for your reply!

3

Thanks yes this seamed to solve the issue , at least I was able to run ROON Tidal in HiRes for more than 30 minutes. So I hope that works on the long rung. In case it won’t I will post another query Thank you

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