Hi Ladies and Gents
I was wondering if it may be a good idea to have a prominent link on the community header to the Knowledge Base and also perhaps to the Roon site itself? The community seems curiously detached to it’s better half in this regard
How many times have readers been told to check out the Knowledge Base but there’s no indication of where it may be
Absolutely, we community mods have been asking for that for months … actually since the RKB came out.
Roon did make one attempt but it screwed up the forum page, hoping they will revisit it once more.
Ok Carl! Best of luck with your lobbying
It’s not a case of lobbying, but limitations with the Discourse forum software. Believe me, we’d like some permanent links up there too.
@Joel, just a (perhaps silly) thought: you sometimes “pin” messages/topics on top of the forum, mainly news about a Roon update. Would it perhaps be both possible and a good idea to permanently pin a link to the KB, and perhaps a FAQ, to avoid the same questions over and over again? It would help both newbies and existing users/moderators/support.
Just noticed this @joel. Great to see it works!