Recurrent Roon Database Restore Prompt and Backup Issues on Nucleus (ref#V8XEB0)

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· The last 3-4 months, everytime I open roon, I get ups something isn’t right, make a restore from backup constantly. Roon server is running from Nucleus and I am using IPhone to start Roon. My iPhone is a xs max model. When I try to restore from backup several times it doesn’t find my backups. My backups are on Synology server as well as internal on my Nucleus SSD. It is so annoying. If I connect to my nucleus via http and restart server and reinstall, it starts working again until the next time I use it.

Tell us about your home network

· Orbi pro router SRR60, with very high speed, enough to stream 4K video. Nucleus is connected to the router via lan cable. Coverage is fine with 3 orbi pro SRS60 satellites. No VPN.

Sounds like this is your issue?

Hi @Frederik_Taso_Likaj,

Thanks for writing in and for sharing your report! As @BlackJack has shared above, it does appear that your Nucleus is suffering from database corruption:

Error: [broker/database] corruption detected: IO error:

It sounds like the backup you keep using to restore from might also be corrupt in this case. Do you have an older backup you’d be able to try?

Or, try your oldest backup and see if the same issue occurs - we’re hoping this won’t be the case. We’ll be monitoring for your reply, thank you Frederik! :folded_hands:

It is still going on. I have tried to make backup copies from different backups with no success

When I restore from backup it works, until the next time I use roon

Hi @Frederik_Taso_Likaj,

Thanks for the update, and I’m sorry your issue persists.

If you have tried your very oldest backup, and are still experiencing corruption, the only option in this case would be to start with a completely fresh database, unfortunately.

We know that many of us have a carefully curated database: our settings, album covers, metadata, tags, playlists and favorites are exactly as we want them to be.

You have my apologies here @Frederik_Taso_Likaj, certainly let us know if you have any additional questions.

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