Recurring Issue with Roon Remote Not Loading on Windows 11 (ref#56YSOK)

What’s happening?

· Something else

How can we help?

· I am experiencing freezes or crashes

Describe the issue

I have a recurring issue where Roon remote won't load on Windows 11. I have followed the advice on the forum to rename the appdata folder to "Roon_old", and while this works for a time, within a week, the same issue occurs again, and won't work until I repeat the process. My Roon Server remains accessible from all my IOS devices, even when the issue occurs.

Describe your network setup

Orbi 6E mesh

Hi @Andrew_Hendler,
Thank you for writing in to let us know about this issue. I think the next step here is to enable some diagnostics on your account so our technical staff can get some more insight into what’s going on here.

However, before I enable this feature, I’d like to ask for your help ensuring we gather the right information.

First, can you please reproduce the issue once more and note the time at which the error occurs. Then respond here with that time, and I’ll make sure we review the diagnostics related to that timestamp.

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.