Red overlay (network error) when loading overview page (Tidal related)

About half the time I load the Overview page, a red overlay complaining about network connectivity is shown at the bottom of the screen. It appears to be related to Tidal: when the overlay appears, Tidal New Albums, Top Albums and/or Recommended Playlists are not loaded/shown at the Overview page. The one(s) missing vary.

Network connectivity is fine – and Tidal albums are playing without issues. Any ideas?

I’ve seen this when Tidal were having issues with their servers… after a few hours it cleared.

Thanks. It’s been this way for about a week. No drama – I’ll just sit back and see if things improve over time…

A week sounds too long … for me it was fine the following day.

You could try rebooting the Roon Core, to see if that helps.

Been there, done that. Logged in and out of Tidal ad nauseam. I even rebuilt the entire library from scratch, only to have the overlays reappear.

Let’s leave a tag for @support to follow up with you.

Hi @RBM ----- Thank you for the report. I’d like to grab some logs from you so we can have a closer look at what’s going on. I will be contacting you via PM momentarily.