Redeem code added to current subscription?

Support
1

@support I’ve received a redeem code for a year ROON with my Mytek Brooklyn. My current subscription is till june.
When logged in and redeeming with the provided code, will my extra year be added to my subscription?

2

no, it will not… itll give you a new subscription for 1 year. you can either:

  1. redeem and then email contact@ to get this fixed (you can refer them to my reply)
    or
  2. wait until you are about to expire, cancel, and then redeem

we have a new billing/membership system in the works that will allow you to do “the right thing”, whatever that may be

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