@Support
@jamie
Thanks Jamie and support! Here is the information and appreciate your help as my Roon set up is currently unusable in 952. Seems like a memory leak on the Sonic. Love Roon, just really need these issues resolved.
What’s not working
I use a SonicTransporter i5 as the Roon Core. Everything was working fine for months until the 952 update. Now I cannot play my local music for more than a few minutes without Roon on my imac, or mac mini, or iphone controller freezing and I have to quit Roon and start Roon again. Sometime the music will just stop, and hitting play will resolve for a bit. I have re-installed the Roon software on the macs and ios devices. Andrew at SGC, suggested I needed to re-install Roon on the SonicTransporter i5, but then I have to reimport the Database from a back-up, which I would like to avoid, especially if the next update will resolve this newly introduced issue. My library is local wav files only, no Tidal or Qobuz. Would appreciate some guidance.
How often does the issue occur
Every time few minutes to a couple of hours
Details on your Core machine (OS, Hardware specs, Roon build)
V1.8 build 814
Core is on a SonicTransporter i5 Version: 2.8
Library Size: 2,894 Albums, 49,970 tracks
Music is .WAV
50 various playlists
10 Bookmarks focus lists
Details on your Remote(s) (OS, Hardware specs, Roon build)
Roon Remote from Apple App Store
macOS for iMAC and Mac Mini from Roon
Networking details (especially what hardware you’re using, how everything is connected, and anything notable about how it’s all configured)
Draytek Vigor 2926 router with 2 Cisco SG112 gigabit 24 port switches
Audio devices in use
2 VSSl A6 for audio distribution around our home. VSSL A.6x and a Marantz 7013 for our main listening
1 micro Rendu network connected optically to the Marantz
Library details (where your music is stored, whether you’re using a streaming service, how many tracks are in your library)
Music is stored on an internal Sonic Samsung 2 TB SSD in the Sonic