Roon Nucleus (purchased from Roon as a refurbished item 3/2022)
4TB Memory (98% available), OS Version 1.0 (Build 227), Roon Server Version 1.8 (Build 943), Roon Labs S/W Version 1.0 (Build 12), Roon Database and Settings (97% of 114GB available)
No devices directly connected to the Nucleus; only power and Ethernet.
1GB Ethernet, AT&T BGW320 router, Netgear 16-port GS116 Ethernet switch.
Roon system devices are primarily connected via Ethernet. An Orbi RBR750 WiFi router and one satellite support wireless connectivity to an iPhone and iPad.
Ethernet: NAD M33 integrated amplifier/DAC
Ethernet: Auralec Aries G1 streamer
Ethernet (MBP)/USB (MM1): B&W MM1 DAC/Speaker set connected to an M1 MacBook Pro
Ethernet: Bluesound Node 2i DAC/Streamer connected to PS Audio Sprout 100
WiFi: iPhone 12 Pro Max
WiFi: iPad Pro 12.9", 5th Gen
Approximately 30,000 tracks
My system has been running flawlessly for the past 2 months. Saturday evening (5/14) it stopped serving music to any of my remote devices. Using the web interface on my MBP, I tried rebooting and power cycling the Nucleus, network devices and remote devices but this didn’t help. I manually restarted the Server Software several times. Based on forum research, I followed the procedure to reinstall the Operating System including renaming the Roon folder to force recreation of the Roon directory structure. On the System Status page, all elements are showing “OK”.
Currently, when I open the Roon app, I’m asked whether I want to "Choose my Roon Core or “Set up a Roon Core” (in this case on my MBP). I pick “Choose my Roon Core” and after a bit the Nucleus is found (green Ready dot). However, when I hit the “connect” button, I just get the animated “sideways octopus” icon that eventually times out and brings me to a “Remote Connection Waiting for remote Core…” screen. Clicking on “Select a different Core” just starts the cycle all over again. As a result, I am no longer able too get to the Roon Home page and access other Settings therein.
I have noticed that the Roon Server Software “Running Time” never increases from its initial value (is not in sync with the Operating System runtime, for example). Not sure if it is hung or rebooting. This observation is what prompted the Operating System reinstallation described earlier.
I have not tried the nuclear option of resetting the “Roon Database and Settings”. Is it time to do so? Any other suggestions?