Remotes not showing as audio nodes on Roon Core on Mac Mini (ref#XTU1A2)

[PHILLIP_CRUMP]

Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· I see something else

When you try to connect, what screen do you see?

· I see something else

Please try to restart your Roon Server by closing the Roon app in the taskbar or rebooting your Roon Server machine.

· No, the issue remains the same

Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.

· No, the issue remains the same

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *Ethernet*

Have you checked your firewall settings to ensure that Roon is allowed through?

· Roon still won't connect even after checking this aspect

Have you verified that Roon Server is on the same subnet as your Remotes?

· My Remotes and Server are on the same subnet and I still can't connect

Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.

· I've reinstalled the Roon Remote but it did not help

What is the operating system of your Roon Server host machine?

· *MacOS*

Select any of the following components that are present in your local network setup

· *Mesh networks*

You mentioned a mesh network in your setup. Certain common mesh networks might require slight reconfiguration to support Roon.

· Eero

Click below for next steps with an Eero mesh network.

· I still need help.

Describe the issue

running Roon Core on Mac mini (2018), sequoia 15.2 and Eero network pro 6e now for over a year. in the last 2 weeks, my remotes do not show up for play. only the living room (main-mac mini to stereo there.)
so, kitchen (iPad), iPhone, or home theatre do not even show up as audio nodes. Somehow they showed up last week but for just a day. now they're gone. I've rebooted network, the cable modem, the server, Roon several times. kinda crippled in terms of playback if you ask me.
let me know how else I can help you get to the solution- thank you. Phillip

Describe your network setup

server is ethernet, several other remote nodes are ethernet into Eero routers. pro 6e

[bearFNF]

Have your checked in Roon “settings/Audio” to see if they are there and enabled?

[PHILLIP_CRUMP]

Yes they don’t show up there either. Strange.

[benjamin]

Hey @PHILLIP_CRUMP,

Thanks for sharing your report!

Since you’re running Roon Server on Mac Sequoia, can you please navigate to macOS System Settings > Privacy & Security > Local Network , and make sure Roon is allowed. If it is already enabled, toggle it off and on again. Then reboot your Mac, and see if the same issue persists.

If you’re still having issues after the above, are you able to review your Mac firewall settings? If you temporarily disable your firewall, do your devices appear properly?

We’ll be on standby for your reply!

[PHILLIP_CRUMP]

TY - I checked those settings mentioned (…roon allowed) in P&S and they were set correctly. Somehow, this morning all of my audio endpoints show up on the server and endpoint/control side.
Now this IS a good thing and being functional = happiness. What I don’t understand is why this happened in the 1st place since I did nothing to incur or remedy the situation. It’s not my nature to cross my fingers and hope things work out for the best.
any ideas? your thoughts?
thanks - Phil

[daniel]

Hi @PHILLIP_CRUMP,
It’s hard to know exactly what caused these speakers to reappear. Have they disappeared again since you last posted? The most likely scenario is that there’s some sort of instability in the connection between your sever and your remotes. If the problem returns test having the remote and server connected to the router itself instead of one of the mesh access points and see if that makes a difference.

[PHILLIP_CRUMP]

Well the Roon server is connected Ethernet to the primary router which is connected to the ISP cable modem. The instability to which you refer would have to be between the eero WiFi/mesh routers.
In the WLAN environment here I experience no such issues otherwise.
I will pay attention to this. Thanks for your support and help. Cheers

[daniel]

I’m glad Roon is working in your current environment. I’ll mark this thread as solved and it will close. If the problem returns let us know and we will merge you new post into this one and continue troubleshooting.