Remotes Taking Forever to Connect

Support
1

Core Machine (Operating system/System info/Roon build number)
ROCK, NUC i7 16GB RAM, version 1.7 (build 571)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Asus AC2600, cat 7 ethernet, 600 mbps

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.) *
Brooklyn Bridge - HDMI (cat-7)

Description Of Issue*
My tablets are taking forever to connect to my core. it has connected in the past. The tablets are:

  • Lenovo TB-8504F running android 8.1.0
  • Nexus 9 running android 7.1.1

My phone (Samsung S20 Ultra) connects quickly, as does my iPad.

I know these tablets are old, but are they really too old to be used as remotes?

3

Hi @Kursten_Hogard,

As per our Networking Best Practices Guide, can you please see if this setting helps?

ASUS Routers

We recommend enabling “Enable Multicast Routing” option in settings.

4

Hi Noris,

Multicast is enabled. I’ve seen similar threads where diagnostics were used to solve the problem. Might that be an option here?

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A post was split to a new topic: Remotes taking a while to connect

6

Hi @Kursten_Hogard,

Thanks for confirming that Enable Multicast Routing is set on your router. Regarding diagnostics — I think we need a bit more information first before we can know if diagnostics will help here.

Are the Lenovo and Nexus tablets on the same WiFi band (2.4 / 5) as the Samsung and iPad?

Have these devices always taken a while to connect or did they used to work more quickly? If they worked more quickly before were there any changes around the time this issue started occurring?

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