· None of the above quite fits
· None of these quite match
· Kept getting errors which rendered it unusable.
· I'm not interested in troubleshooting. No time for that.
Hi @rocknrum1957,
Thank you for your post and we’re certainly sorry to hear you’re encountering problems.
We’ll require a little more information to take action on this thread, however. Can you please elaborate on whether you’re encountering connectivity issues (dropouts with endpoints or interruptions with playback) or another problem with Roon?
Our diagnostics servers show you’re currently running an outdated Roon version on your main server machine. Please update to the latest version of Roon by navigating to Settings → About.
We’ll watch closely for your reply. Thank you!
Hi @rocknrum1957,
We take this report seriously and we’re very eager to ensure you’ve found the support you need to use Roon.
Please share a screenshot of the error screen you frequently encounter in the app and we can begin to offer some troubleshooting suggestions.
In the absence of any responses from the OP, we’re going to hesitantly allow this thread to auto-close. You can reactivate this conversation at any time by simply submitting a new support request here. Our team will merge threads accordingly or re-open this thread as relevant.
We’ll promptly assist anytime you’re ready to give troubleshooting another try. Thank you!