It happened again for the nth time, usually after a new Roon update, the Roon Nucleus+ disappeared from the network a day after the latest update. There’s been no changes on my network and system. Have tried to reboot the network and the Nucleus multiple times and still cannot be found on the network under Connected Devices from the Orbit router. It’s the only piece of equipment that’s been consistently having network issues. I’ve noticed an unknown entity “opentrhend.thread.home.arpa” shows up on my Mac’s network not sure if it’s related. This is already my 2nd Nucleus Plus, the last one bricked for the same issue and had to be replaced. The Nucleus+ is the most unreliable AV equipment I’ve ever owned!
I’ve temporary switched to running Roon on my Mac Studio. The Mac is much more reliable than Nucleus+ hindsight.
Core Machine (Operating system/System info/Roon build number)
Roon Nucleus+, Serial #54B203946A54104F, 4TB SSD
Roon OS 1.0 (254), Server 2.0 (build 1359)
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
All devices are on the same network.
Netgear Cable Modem (Cox Gigablast up to 1Gb/s)
Netgear Orbi WiFi6 Router
Peakedge SE26 24 port GigE Switch
Netgear 16 port GigE Switch
Linksys 4 port GigE Switch
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.) Endpoints
Devialet D250 PRO v.13.1
Meridian: 218 (3u), MS600, Control 15
AppleTV 4K (2u)
iMac Studio
Other Devices
Meridian Core on QNAP
Crestron Pro2 Controller
Crestron CNX-PAD8 (Audio Matrix Switch)
Crestron MT-MC2W Controller
It happened again for the nth time, the Roon Nucleus+ disappeared from the network a day after the latest update. There’s been no changes on my network and system. Have tried to reboot the network and the Nucleus multiple times and still cannot be found on the network. It’s the only piece of equipment that’s been consistently having network issues. This is already my 2nd Nucleus Plus, the last one bricked for the same issue and had to be replaced. The Nucleus+ is the most unreliable AV equipment I’ve ever owned!
I’ve temporary switched to running Roon on my Mac Studio. The Mac is much more reliable than Nucleus+ hindsight.
Core Machine (Operating system/System info/Roon build number)
Roon Nucleus+, Serial #54B203946A54104F, 4TB SSD
Roon OS 1.0 (254), Server 2.0 (build 1359)
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
All devices are on the same network.
Netgear Cable Modem (Cox Gigablast up to 1Gb/s)
Netgear Orbi WiFi6 Router
Peakedge SE26 24 port GigE Switch
Netgear 16 port GigE Switch
Linksys 4 port GigE Switch
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.) Endpoints
Devialet D250 PRO v.13.1
Meridian: 218 (3u), MS600, Control 15
AppleTV 4K (2u)
iMac Studio
Other Devices
Meridian Core on QNAP
Crestron Pro2 Controller
Crestron CNX-PAD8 (Audio Matrix Switch)
Crestron MT-MC2W Controller
Thanks for writing in and I’m sorry to hear you’re continuing to have issues with your Nucleus.
A quick note - please do not open multiple threads concerning the same issue. It only muddies the water for our team and usually takes a longer time for us to provide you support. Thanks for your cooperation moving forward on this.
If you’re not able to get your Nucleus online, we unfortunately won’t be able to enable diagnostics for the device. Can you please connect the device to a monitor via HDMI and share a screenshot of what shows up on the display?
Thanks for the reply. Someone split my post and changed the title. I just edited the title to describe the issue correctly.
I hooked up the Nucleus+ HDMI A and HDMI B to the TV HDMI input, and there’s no signals from both. I tried setting the TV HDMI input to PC, still no signals. My Nucleus+ is installed in an AV rack.
