Roon Core Machine
Intel NUC12WSHi7 NUC Pro Barebone Kit - i7 12th Gen
Crucial 16GB (1x 16GB) DDR4 3200MHz SODIMM Memory
OS: Version 1.0 (build 256) production
Roon Server software: Version 2.0 (build 1259) production
Networking Gear & Setup Details
Music library on Synology DiskStation DS1621+ 6-Bay Diskless NAS Ryzen Quad Core 2.2GHz 4GB populated by 6 off WD WD60EFZX 6TB Red Plus 3.5" 5640RPM SATA NAS Hard Drive in RAID5 configuration
Ethernet devices (NUC, NAS & Mac Mini M1 networked via Netgear Prosafe GS108-AU Gigabit switch
Connected Audio Devices
NAD D3045 amplifier connected via USB
Number of Tracks in Library
Description of Issue
This is a continuation of a previously-reported issue. Everything pointed toward a faulty USB bus on the NUC so I had it replaced under warranty. The issue continues with the new unit.
When I first start a stream, there is a short burst of noise (like a open channel having a cable plugged in) and then the audio will start.
At some indeterminate time thereafter, the audio will stop - but the animated EQ bars indication beside the track continues to run, and the track time counter continues, albeit much much slower than real time.
These things do not restart the audio:
- Stopping and restarting the track
- Restarting Roon Remote
- Restarting the amplifier
- Restarting Roon Server software
- Rebooting the Roon Server NUC via web interface (I note that although it indicates it has rebooted, the LED on the power switch does not go out, even momentarily)
These things restart audio:
- Unplugging and replugging the USB cable
- Physically rebooting the Roon Server NUC via the power switch
When attempting to restart lost audio by restarting the track, Roon will soon skip to the next, next and next tracks (at no point playing any audio) until I am presented with a “too many failures” error message.