Request for Replacement SATA Cable Due to Damage (ref#J1X6JN)

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· I need a replacement sata cable, the current one has a hard fold that will eventually fail. I’m willing to pay for the replacement.

Tell us about your home network

· Unifi cloud gateway fiber, various unifi switches.

Hello @Justin_Walsh

Thanks for the report, and I’m sorry to hear you’ve hit some hardware issues with your Nucleus. The best next step here is to get in touch with our RMA department directly, as they’re in charge of all hardware-related Nucleus issues. To do so, open the Typeform link below and select ‘Other’ followed by 'This issue is related to a physical component".

Typeform link : Nucleus Troubleshooting

Screenshot for reference:

They’ll help get you sorted out moving forward. Thanks! :+1: