I just rebuilt my Win10 NUC core with ROCK, which was a nice smooth build. However, trying to restore from my Roon backup is proving to be problematic.
I kicked off a restore yesterday morning & it’s just sat there for 24 hours with no visible effect in Roon itself. Still no playlists available, no tags etc.
There’s no indication of how the restore is progressing, or whether it’s working at all. Should it really take so long? I’d also like to see the ability to restore particular aspects such as playlists on their own, which presumably would be very quick.
Hmm that’s what I feared. On the other hand, I can see network access upstream from the backup source (my PC), though it’s only transferring at a rate of around 280kB/s (gigabit local network), which is going to take an age considering my backup folder is 11GB! Incidentally, this does seem enormous for a backup of around 4500 tracks.
I’d appreciate a view from @support please on whether this is all normal behaviour? I’m really concerned I’m going to lose all my custom config that I’ve built up over the past couple of years. Thanks.
Hi @Eric I know these things take time but is there any sign that I’ll be able to get this restore working? I’ve been running with a really messy database for more than three weeks now & if it’s not possible to fix it I’d rather just crack on & spend some hours (days?!) fixing the new database. Thanks.
Hi @pedalhead — Thank you for your patience, while the team has been evaluating your report/provide logs.
Moving forward, based on the materials you’ve provided to us, our team believes that the reason your backup is so large is due to the fact that some previously active watch folders were disabled after they had been analyzed by Roon. Thus the information about them is still being contained in the Roon Database.
With the above in mind, could you please go to Settings->Library->Library Maintenance, and check the number of “deleted files”, “files that are not associated with storage location”, and “files that are associated with disabled storage location”.