Restoring a Backup - Problem with Tags

Roon Core Machine

Crucial CT4G4SFS624A 4GB Memory
Samsung MZ-V7S500BW SSD 970 EVO Plus 500GB M.2 Internal NVMe SSD
Version 1.0 (build 227) stable
Version 1.8 (build 884) stable

Networking Gear & Setup Details

Linksys EA9500 -

Music Storage:
Synology DS1019+ NAS
DSM 7.0.1-42218 Update 2

Cat 6 cabling throughout

WiFi for Macbook (remote)

Connected Audio Devices

Bluesound Flex 2i

Number of Tracks in Library


Description of Issue

I moved all music files from one Synology to another Synology (identical OS, RAID version, IP addresse, folder structure)

No problems with Roon seeing the new NAS.

Before the move, I did a backup as advised in a KB article and made safety duplicates elsewhere.

The restore (with the most current/backup I made prior to the migration) finished BUT all my TAGS are MISSING - no albums show the user created and assigned tags.

I’m part of the small number of users who rely heavily on tags so I just need some help resolving this.

Restore folder I used:


Hey @Thomas_Becker,

It’s been far too long since you’ve posted about this. I am sorry that we’re only replying today.

Based on the symptoms you’re describing, it sounds like one of the steps (disabling the old share, before enabling the new one) was missed. I wonder if you could try going through these steps and see if it helps:

Many thanks :pray:

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