Robbery of my account

[Joop_Mengde]

I’ve got a message from Room Labs that some one in Holland is using my account. They advised me to change my password, so I did but nothing changed. My Heos has the same trouble after an update yersterday. My apple is searching the Core of Roon but it doesn’t work. Still I’m worried that some else is on my account using Roon. Joop Mengde

[wizardofoz (Mr Fix It aka The Wiz)]

@accounts hope they can get to this quickly for you.

[beka]

Hey @Joop_Mengde,

We’re really glad to see you paying attention to your account and letting us know as soon as something doesn’t look right.

Since our conversation will involve personal information, I have just sent you an email. Would you mind continuing our conversation there?

Thanks @wizardofoz for flagging our team