ROCK Core - Roon crashing

#1

Same this happening here. Started yesterday evening. It was playing fine and then just stopped and now all Roon does is hang there with a brief flash of the first screen before disappearing, briefly displaying “Lost Connection” and then just hanging again. It doesn’t matter what client device I use ie. cell phone, laptop, desktop. I’ve rebooted everything multiple times and reset the modem and router and reinstalled the Roon Rock software on my Nuc.

Windows 10 PC
Android Pixel 2
Microsoft Surface Book
Amplify Router
Intel Nuc with Roon Core

Roon crashing on Windows 10
(Dylan Caudill) #2

Hi @Matt_Werre,

So we can better assist you, please describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Are you able to connect to the ROCK Web UI?

#4

Yes, I can see the ROCK web UI just fine and reinstalled the software and rebooted multiple time. Here is my system:

Windows 10 PC
Android Pixel 2
Microsoft Surface Book
Amplify Router
Intel Nuc with Roon Core

(Dylan Caudill) #5

Hi @Matt_Werre,

I was hoping you could use the directions found here and send us over a set of logs using a shared Dropbox link.