Rock doesn’t recognize external usb hard drive

Rock is not recognizing my external hard drive that stores all my music. Rock does recognize the thumb drive that holds my back ups.

I have rebooted rock and the hard drive multiple times. I have also restored from back up.

Don’t know what to do at this point.

Thanks for your help!

Roon Core Machine

NUC 7i7 running ROCK.

Networking Gear & Setup Details

Spectrum modem EU2251
Spectrum router SAX1V1K

Connected Audio Devices

SOtM sms 200 ultra neo to schiit gumby

Number of Tracks in Library

+150,000

Networking Gear & Setup Details

You’ve made an entry in Settings==>Storage, right?

How is the drive formatted?

Hey @Peter_Zwiefelhofer,

Following up on this thread, can you give us more information on the external drive you’re having trouble with?

  1. What is the model of the drive?
  2. How is the drive formatted?
  3. Are you able to run a disk check to scan it for failures?

I’ll be on standby for your reply :+1:

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