ROCK “Failed to load device state (status: 0)

Support
1

Roon Core Machine

Intel NUC10i3FNK
i3, 8GB RAM

Networking Gear & Setup Details

Connected to TPLINK 24port switch which uses Netgear ORBI to reach to the internet

Connected Audio Devices

Connected devices - Wired Naim ND5 XS2 streamer and other airplay streamers using ORBI wireless satellites

Number of Tracks in Library

23000 tracks

Description of Issue

Since ARC update, the Roon services stopped on the NUC (twice in 2 weeks). the IP was reachable via safari with a landing page Failed to load device state (status: 0). It asks to refresh, but nothing happens

2

Hi @Varun_Bansal,

Thank you for your patience in awaiting a response.

Are you still having issues? In all my reading, I haven’t seen this issue before. Can you provide me with a set day for this happening so I can look at diagnostics?

Thanks,
Wes

4

Hi Wes,

I replaced the M.2 ssd which seems to have resolved the issue. No further action required.

1 Like
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