After replacing a failed M.2 SSD, I’m attempting a USB flash ROCK install on my Nucleus. I believe I have my BIOS settings correct (boot priorities, fast boot is off, secure boot is off) but when I boot to the install menu (see photo), the keyboard becomes non-functional. I’m quite stuck. Any ideas why this is happening?..and/or what I can try next? Thank you so much.
You might check the USB configuration in the BIOS, it should under “Devices>USB”
Yours may be slightly different than the model I looked into, so YMMV,
From Intel site:
Thank you. The BIOS settings remain at default and the keyboard functions properly with the BIOS interface.
The issue is - when I boot from the UEFI USB OS Bootloader, the keyboard is then somehow disabled. Thus I’m unable to enter the command to initiate the ROCK OS install.
My understanding is that the keyboard would function properly in the BIOS regardless of the settings. Which makes sense as you would not be able to change anything if the USB got disabled when in the BIOS setup.
However, when the BIOS hands the system over to the OS (in this case ROCK) the settings would then take affect. I was making sure that you checked the settings to make sure that the port you are connecting to is not disabled when the BIOS hands over the system. If the “default” is set so that the port you are connecting to gets disabled, then it would exhibit what you are seeing. Setting a USB port to be disabled by default, I would think, is not a desirable thing if that is what is happening… ?? Were any of them disabled? If they are all enabled, then we need to look elsewhere.
Have you tried all or any of the other USB ports? I remember sometime back that it was recommended to use the rear USB ports during setup. But that was a long time ago that I read that so take it with a grain of salt.
The Nucleus has only two USB ports, so no opportunity to reconfigure.
The keyboard is perfectly functional except for when I boot to the USB ROCK OS bootloader. The bootloader (as I understand it) is a program called GRUB. I’ve found reports of other having this issue on the GRUB support forum. I suspect this may be a worthwhile lead (GRUB bug) but I’m quite out of my element, so will have to wait and hope for advice/ideas from others more knowledgeable.
I don’t have another keyboard (Mac user) but I can order one if needed.
Thank you, everyone, for the advice and suggestions. As suggested, my Asus keyboard was the issue (keyboard would become disabled when booting from USB). A new keyboard worked perfectly.