ROCK Not detecting external hard drives plugged into it

Roon Core Machine

For 4 years I have been using a ROCK bulit from an Intel NUC8 and it’s been reasonably OK, However, I have noticed recently that it stopped recognising external hard drives. Meaning it wasn’t playing my tracks or backing up

For a variety of reasons I decided to upgrade to a new ROCK using the exact kit recommended in the ROON guide to setting up a ROCK. However the problem remains.

There are 2 drives connected but neither are visible

Networking Gear & Setup Details

Nou using a VPN

A BT Home hub, connected to ROCK & Pre-amp via ethernet

Connected Audio Devices

Auralic pre-amp

Number of Tracks in Library

50,000 tracks

Description of Issue

The issue as shown above is that Roon/the Rock is not detecting any hard drives connected


Did you plug the drives into another computer to see if they are still working?

Yes, thanks and yes they are still working plugged into a Windows lap top - but neither ROCK thoigh

NTFS formatted probably – did you properly eject the drive(s) on Windows? Read also:


Many thanks BJ

That explains a lot about the issues I had been having since Novenber 19th (not backed up since then)

So I took your advice and it’s all working fine now, thanks

Looking forward to the permannet fix

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