ROCK not showing on Windows 11

[Mike_O_Neill]

Lucky me just bought a new laptop, I cannot get the NUC/ROCK to show in the Network section like it does in Win10

I have SMB set on, Public Network, tried many YouTube solutions

Any Win 11 users have ideas ???

[Mike_O_Neill]

Looks like its a known issue

Is there a fix or workaround, it’s not a showstopper as my Win 10 allows access but its a royal PIA

Issue with SMB1 protocol (ref#MK6D6B)

Thanks for the advice, but unfortunately it won’t let me put it in quick access. What I can’t understand is that I have a mini-pc with the same OS. Windows 11 pro with the same updates and changes made to Sercices.msc: in this I can see networked devices such as the Nucleus+ and others with SMB1. I have to try to understand the differences between the two PCs but it’s not easy. One thing I noticed: opening the Windows services on the two PCs I saw that they differ in some items that are in the …

[Wade_Oram]

This is a common issue with SMB network servers - especially when running an OS other than Windows. It can happen with Windows 10 as well as Windows 11.

I don’t know of a definitive way of solving it. In the past, on occaision, enabling SMB1 in the ‘Windows features and components’ part of control panel (I haven’t looked for the equivalent in Windows settings) has fixed it - at least on some machines. However, I believe that this may not be an option with Windows 11 24H2 if you have that. It’s not a great idea to enable SMB1 anyway so this method is probably best avoided.

The common workaround is to map a drive:

If you right click on ‘This PC’ (by default - it might have been renamed) that usually appears on the desktop and is always visible in Windows Explorer as the parent of the local disk (usually C:), the content menu will give you an option to ‘Map network drive’. Select this and you will get a dialog like:

The ‘Drive’ option will give you a drop down list of all of the drive letters that are available (not already in use). I choose R:

In the folder, enter (without the quotes) “\rock\data” (to make the whole of the ROCK share available - useful for installing ffmpeg) or “\rock\data\storage” to make the whole of the rock storage avialable without giving access to other parts of the shared area that shouldn’t usually be modified. Alternatively, just enter “\\rock” and then use the browse button to browse to the folder on the Rock machine that you want to map.

Make sure ‘Reconnect at sign-in’ is selected (as shown) and then click ‘finish’.

When you open Explorer now, you should see an R: drive (or whatever letter you selected) visible at the same level as your C: drive. If may be called someing like "Rock (\\Rock\Data) (R:).

With Windows 11 24H2, you will first have to enable SMB guest access. There are other posts on the forum that describe how to do this.

[Mike_O_Neill]

mapping a network drive doesn’t work either i tried

\ROCK\Data\Storage\InternalStorage

But no go even just \ROCK fails

The IP address just opens the web admin page

How does the Guest Access work ?

[Mike_O_Neill]

I must wonder if any user has access to ROCK or Nucleus on Windows 11

From what I have found it’s impossible without changing security policies on the PC

Am I missing something? Or does Roon have to allow for a login to Roon OS ?

[Mike_LC (Mike)]

@Mike_O_Neill

Lucky me just bought a new laptop, I cannot get the NUC/ROCK to show in the Network section like it does in Win10

Same here, got Windows 11 laptop for my birthday. Spent some time trying to get the Rock access working then got frustrated with it and gave up.

My workaround is to keep the Windows 10 laptop accessible to power up when I need access to the Roon file structure. For now anyway.

[Mike_O_Neill]

My main Win 10 threw a wobbly after an update so I had to get it mended , wife decided a new laptop was called for. I didn’t expect this.

My main comes home tomorrow cherished in a new light

I assume Roon know the issue , Win 10 support ends soon …Oct 25

I suppose I could always put Windows on the NUC and run Roon that way

[Geoff_Coupe]

There may be two issues at play here (and I suspect it is the first):

1. Changes that Microsoft has made to security means that it is no longer possible to access Nucleus or ROCK folders. Then the Group Policy Editor of Windows can be used to work around this.
2. Windows File Explorer has a habit of not finding non-Windows devices in your network until it’s told to do so. So typing \\rock\ in the address field (note: NOT the Search field) of File Explorer will kick Windows into displaying it again. In this situation, mapping a Windows drive to a folder in the Nucleus will pin it permanently in File Explorer as a drive on your PC.

If you have issue 1, then this article explains how to gain access to the folders on your Nucleus+:

> TECHCOMMUNITY.MICROSOFT.COM

Accessing a third-party NAS with SMB in Windows 11 24H2 may fail | Microsoft…

Changes to SMB security in Windows 11 24H2 release preview may prevent access to third party NAS appliances or other devices.

You want to start at step 6…

[Mike_LC (Mike)]

Support ending doesn’t eliminate the Windows 10 usefulness for accessing Roon.

I’m still running Adobe photo processing on my Windows 7 desktop. Plan to move that over to the Win 11 laptop with more power to run the software.

[Mike_O_Neill]

I suspect it is the first, I tried “\ROCK.…” and other variants in the address bar to no effect.

The IP address leads to the web admin page. Nothing so far even hints at the ROCK folder.

I wonder if something as simple as a login to the ROCK OS like you would a windows PC would do it

The Group Policy Editor scares me !!

I am not panicking yet , I have 2 other Win 10 machines to play with

I am surprised there hasn’t been more comment about it, the only reason I am still Win 10 is that my hardware doesn’t pass the test I would have waded in unknowing …had my PC been terminal I would have bough a new one on Windows 11 without knowing

There is no other way to access the internal drive that I am aware of ?

The only way out would seem a change of OS or reurpose the NUC to Windows .

[David_Gibson]

Try “\\rock\data\storage\internalstorage”

There’s a glitch in the forum software. You need two slashes preceding “rock”. When I type the two slashes the forum displays only one as you see from this post. I suspect that’s what happened with Wade_Oram’s post as well.

Okay, I actually now typed three slashes and it displays two. Wierd.

[Wade_Oram]

@Mike_O_Neill

The IP address leads to the web admin page. Nothing so far even hints at the ROCK folder

That sounds like you are using a Web browser rather than Windows (File) Explorer.

@Mike_O_Neill

The Group Policy Editor scares me !!

Indeed. It is outside the comfort zone zone of just about any non Ms professional.

@Mike_O_Neill

There is no other way to access the internal drive that I am aware of ?

No. I don’t think there is.

@Mike_O_Neill

The only way out would seem a change of OS or reurpose the NUC to Windows .

(Evangelist hat on)

Doesn’t have to be Windows.

A suitable linux distro will do. Maybe DietPi?

Then you can create (if you need to) an Smb share withe credentials. Then there will be no issue with access from Win 11 24H2. Dietpi creates such a share automatically.

[Suedkiez (Just a fellow user like you)]

@David_Gibson

There’s a glitch in the forum software. You need two slashes preceding “rock”. When I type the two slashes the forum displays only one as you see from this post

It’s not a glitch as such. The backslash is used as an escape character by the Markup format that the forum uses, so if you enter two, the first one is interpreted as an escape character.

[Mike_O_Neill]

I did use the 2 backslash it came out wrong on the forum textt

[Mike_O_Neill]

No it was definitely the File Explorer , I was surprised as well

I happen to have a spare m.2 drive with a Windows installation on it so that should do if I need that route. MS is my comfort zone as a retired MS developer. I have never ventured into Linux

I hope Roon are aware of this , I can’t be a limited occurrence judging from what has come out, they can’t afford to write off Win 11 users surely @metadata_support

[Wade_Oram]

@Mike_O_Neill

I did use the 2 backslash it came out wrong on the forum textt

\ is used as an escape character in discord so to show a single \ you have to type \\ and to show a double backslash \\ you have to type \\\ or \\\\.

Can be a bit of pain at times - and more often than not I forget and have to go back and edit my post

[Mike_O_Neill]

I just checked in File Explorer

192.168 etc with no backashes opens the web admin page in the web browser

\\192.168 etc opens a login dialog , entering my Roon email/password did nothing

[Geoff_Coupe]

@Mike_O_Neill

entering my Roon email/password did nothing

You don’t use your Roon email/password in the File Explorer to access \\rock. If Windows is still asking for credentials, then you haven’t bypassed the new Windows security requirements imposed in Windows 11.

[Suedkiez (Just a fellow user like you)]

@Mike_O_Neill

192.168 etc with no backashes opens the web admin page in the web browser

That’s because stupid File Explorer thinks you want to open a web page even though you didn’t specify http. It’s a leftover from the terrible times when Microsoft tried to blur the lines between File Explorer and Internet Explorer just to make them able to argue that it’s impossible to remove Internet Explorer.

@Mike_O_Neill

\192.168 etc opens a login dialog , entering my Roon email/password did nothing

And that’s because the double backslash correctly tells File Explorer to connect to the ROCK. The password prompt is for SMB and it happens now after the Windows 11 24H2 update because Microsoft decided for you that you shouldn’t be able to connect with guest/guest, which is the only way ROCK offers at this time. (Roon Labs said they are working on this).

The solution is to re-enable guest/guest connections on Windows as described in the link @Geoff_Coupe posted. The solution starts at step 6 (as you can’t set up authentication on ROCK, which is described in steps 1-5):

Accessing a third-party NAS with SMB in Windows 11 24H2 may fail | Microsoft...

[Mike_O_Neill]

No I realise that, I just tried it when it came , you never know !