Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.
· No, the issue remains the same
Please select how you've connected your Roon Server to the internet
· Roon Server is connected by *Ethernet*
Have you checked your firewall settings to ensure that Roon is allowed through?
· Roon still won't connect even after checking this aspect
Have you verified that Roon Server is on the same subnet as your Remotes?
· My Remotes and Server are on the same subnet and I still can't connect
Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.
· I've reinstalled the Roon Remote but it did not help
What is the operating system of your Roon Server host machine?
· *Roon Optimized Core Kit* (ROCK)
Select any of the following components that are present in your local network setup
· *Powerline Adapters*
You mentioned powerline adapters in your network setup.
· I still can't see Roon Server even after bypassing powerline adatapter
Describe the issue
Rock on Intel NUC MacOS on M4 Mini
Describe your network setup
Latest everything and since the Roon Mac and Server updates the toggle off/on allowing Roon to communicate with devices on your local network has returned!
Thanks for reaching out. Just to confirm, you have an Intel NUC running ROCK and a Mac running MacOS, as two seperate devices? Or do you have ROCK running on the MacOS? Do you recall if this issue started after updating MacOS or after updating Roon?
@noris Thank you for the quick response. The config is the former. Re updates schedule I really am not sure - but erring towards MacOS (but wouldn’t bet my house on it!
[quote=“alex_h, post:4, topic:309774”]You have a ROCK on intel nuc and Remote on Mac Mini and can’t connect
[/quote]
This is the case but frustratingly it is an intermittent fault. Just now I started Mac running Roon Remote and it connected just fine to the server. Rock runs on Intel NUC and is always on. The network configuration is not changed and I am not a fiddler. All is can say is that toggling the allow Roon App to access devices on the local network always restores service every time. iPad & IOS devices always connect first time every time including ARC
This is, unfortunately, a known issue still occurring on certain newer macOS updates. The only known workaround for now is what you’ve mentioned above - our team is working behind the scenes on this, but we’re also hoping Apple will eventually work out a solution as well.
