Rock / Roon keeps Stopping?

[noris]

Hi @Nick_Shiroi1,

@Nick_Shiroi1

So discovered a problem last night…if I’m running Roon from the core (MacBook) it’s fine to use The headphone socket…

I’ve just bought a PecanPi as an endpoint & it was doing exactly the same as the NUC 10i7 & stopping every few minutes

Just to clarify here, you were having issues with outputting to the PecanPi when using your Macbook as a Core, is that correct? Can you please send a full log set of this?

[Nick_Shiroi1 (Nick Shiroi)]

Here we go

support_a1f4bbfb-085c-4cba-923f-c04a82379cb2_0EE2AC39-B5DA-449C-AFA4-AF095D10F8B...

Sorry for the delay in sending it

[Nick_Shiroi1 (Nick Shiroi)]

To clarify, I bought a NUC 10i7 and set it up. It ran fine for the first few weeks and then started to cut out a lot. I changed the network adapter but it was the same story.

I moved the Core onto my MacBook Pro which I had been using previously as the Core and endpoint to speakers on my roof. I bought the PecanPi as a balanced output DAC to go to the amp instead. This cuts out in exactly the same way as the NUC was, I switched back to using a headphone out on the core to the amp and it worked all night with no issues whatsoever. The PecanPi and MacBook were both plugged into the same network switch

[noris]

Hi @Nick_Shiroi1,

Thanks for the logs and for the additional info. I took a look through the logs and I was seeing a few networking issues on the Core side and then a disconnect with your PecanPi zone.

@Nick_Shiroi1

The PecanPi and MacBook were both plugged into the same network switch

Have you tried plugging both Macbook Core and Pecan Pi into the router instead? I have sometimes seen switches fail, so wold be good to get the switch out of the equation.

[Nick_Shiroi1 (Nick Shiroi)]

Thanks for looking.

I have three switches in the house plus the Linksys Velop. The modem is being used on PPPOE & isn’t giving out a DCHP.

I was having exactly the same issues with the NUC which is plugged into a different switch.

How can you tell if switches have failed? Nothing else within the network seems to have an issue?

Thanks again

[Nick_Shiroi1 (Nick Shiroi)]

If I was to get rid of the Velop system - what would you recommend for a mesh network instead? Thanks

[noris]

Hi @Nick_Shiroi1,

@Nick_Shiroi1

I was having exactly the same issues with the NUC which is plugged into a different switch.

How can you tell if switches have failed? Nothing else within the network seems to have an issue?

Can you please provide a complete overview of your network, perhaps as a diagram so that I can better understand it? Are you using the latest firmware on your Velop?

Are the switches managed or un-managed switches? This is important because managed switches have had issues in the past with Roon.

@Nick_Shiroi1

If I was to get rid of the Velop system - what would you recommend for a mesh network instead?

We don’t recommend a specific brand, we suggest users to do some research to see what works best for them, but popular mesh systems I’ve seen mentioned on the forum here are Orbi and Eero.