On a 2011 iMac, after update to Sierra when attempting log in to use to manage library, Roon crashes and exits.
No problem logging into account from browser. Trashed Roon and reinstall from fresh download but still crashes.
Hi @Lim_Chee_Kiang ---- Thank you for the report and my apologies for the troubles here. I just want to be sure I am understanding the issue correctly here, when you try to access the application it is crashing on launch, correct?
Furthermore, did you do a complete uninstall before re-downloading the application (i.e deleting the DB completely)?
Same problem for me. I even tried reinstalling Mac OS Sierra because I thought it might have something to do with this. I have to put in my credentials again and then it says there is no network connection. All other apps and browsers work fine.
Hi @Rob_Kraanen ---- Thank you for the report and sorry for the troubles here. Before I gather some logs from you may I kindly ask you to please provide the details of your current setup as seen here.
I mentioned to Lim in my PM, as a test I took an older MBP (2010 i7) and updated to Sierra few minutes ago and have been able to load Roon on to the device and am currently playing back both local and TIDAL content without issue.
Can provide me any further details in regard to this problem you’ve encountered? I understand from your report that this appears to have occurred after the updated to Sierra, but can you think of anything else that may have occurred in the same time frame that may have had impact on this issue? No detail is too small.
Hi @Lim_Chee_Kiang ---- Apologies for the delay here. I will be contacting you via PM momentarily with instructions on how to send a copy of your logs over to us so we can determine what may have caused this to occur.
Hi I have the 1.3 200 build 64 bit. It runs on a Macbook Pro 13" 8,1
I have 4 different locations where music is stored:
Hard disk
Second Hard disk
External Hard disk
Airport Extreme
I think the latest 10.12.4 version of Sierra might have messed things up. Can that be it?
Fixed… I had uninstalled it a couple of times but now with CCleaner (this completely uninstalls and leaves nothing behind). Then I reinstalled and restored the backup from Dropbox