Brian, I appreciate the fact that you’re seeking input. But your question is, respectfully, misguided and erroneous. The automated engine of Roon provides photos of, literally, thousands of artists to your subscribers around the world. And that is on a daily basis. A few examples from me, or any user, barely scratches the surface. I could give you a long list of artists where the photos provided by Roon now fail, but that would still be only a faction of what Roon must process on an hourly or daily basis.
Your automated UI and engine must work 97% of the time on the presentation of photos and should not have a failure rate of higher than 3%. Seriously, there is no excuse for a failure rate of higher than 3% since the UI for how the photos are presented is 100% within your control. The presentation of photos is easy for you to replicate at your end when you design software; and the presentation of photos can be fixed at your end. We aren’t talking about something that you can’t always account for like end user configurations. Photos should work 97% of time since you can replicate and tests the results prior to releasing new software.
(And just to cover one issue posed by some. No is suggesting that Roon needs to edit every photo. That is my point above – it is impossible. But the Roon UI and design should work 97% of the time on the photos that it processes. That design is fully within the control of Roon.)
Please thoroughly test your betas before release. Especially since you charge for, and presumably profit from the service. That testing was indisputably not thoroughly done for version 1.6 when it comes to photos. Your own subscribers have been able to find problems in ten minutes or less. I spent only 30 minutes to find and save the examples below. You can do that as well.
That most likely won’t be enough, due to the hatchet cropping of square photos to fit the upper half of rectangular screens, with the resulting grossly inflated enlargements, but only you can test it. And not by asking all of us for for examples. There are too many artists and too many variables. But if you and your staff turn on the Radio, and try clearly different artists from different genres, sub genres, and different decades and look at the artists – in THREE types of windows – the “regular window,” the “Now Playing” window, and the search results window – you will see enough failures to know what you need to correct. The problems are even worse in the “regular” windows. I provided an example from the search results window in my last post below.
Just spend one full day endlessly clicking through one choice after another using Roon Radio. You’ll be able to replicate the problems – and then change the design and SOLVE any problems.
(And after you get tired of looking at your dumb pop up in the Radio asking why you forwarded past a selection, maybe you’ll give us the option to turn it off, as several of us have requested. It is useful when we have the time to use it, but otherwise it is very annoying.)
But with that said, I will post examples below for you focusing on types of problems that now occur.