Roon 1,7 build 505 with MacOs Catalina 10.15.1 doesn't work

Riccardo_Caldarella · December 4, 2019, 4:49pm

MacOS Catalina 10.15.1, MacMini 2018, 3GHz Intel Core i5 6 core

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Connected via Ethernet to Vodafone DSL router

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

AudioQuest DragonFly USB

Description Of Issue

Roon 1,7 build 505 doesn’t start every time I click the App button.
Roon 1,6 build 416 works well

dylan · December 4, 2019, 5:03pm

Hi @Riccardo_Caldarella,

Did you install 1.7 fresh or did you update from 1.6?

Have you tried rebooting your Core machine?

Riccardo_Caldarella · December 4, 2019, 5:05pm

Update from 1.6

Riccardo_Caldarella · December 4, 2019, 8:09pm

I have reinstalled 1.7 and rebooted, but it doesn’t work then I restored 1.6 and it works

dylan · December 5, 2019, 12:22pm

Hi @Riccardo_Caldarella,

Can you try installing 1.7 from our downloads page and let us know if this changes anything?

Riccardo_Caldarella · December 5, 2019, 3:56pm

Hi Dylan,
installed from downloads page and now it works.
Thank you for your help and support
ciao
Riccardo

dylan · December 5, 2019, 6:00pm

Hi @Riccardo_Caldarella — I’m glad that things are working for you now! Please feel free to reach out if you ever have any other questions or issues. Happy listening

system · December 7, 2019, 6:00am

This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.