Roon 1,7 build 505 with MacOs Catalina 10.15.1 doesn't work

Support
#1

MacOS Catalina 10.15.1, MacMini 2018, 3GHz Intel Core i5 6 core

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Connected via Ethernet to Vodafone DSL router

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

AudioQuest DragonFly USB

Description Of Issue

Roon 1,7 build 505 doesn’t start every time I click the App button.
Roon 1,6 build 416 works well

#3

Hi @Riccardo_Caldarella,

Did you install 1.7 fresh or did you update from 1.6?

Have you tried rebooting your Core machine?

#4

Update from 1.6

#5

I have reinstalled 1.7 and rebooted, but it doesn’t work then I restored 1.6 and it works

#6

Hi @Riccardo_Caldarella,

Can you try installing 1.7 from our downloads page and let us know if this changes anything?

#7

Hi Dylan,
installed from downloads page and now it works.
Thank you for your help and support
ciao
Riccardo

#8

Hi @Riccardo_Caldarella — I’m glad that things are working for you now! Please feel free to reach out if you ever have any other questions or issues. Happy listening :headphones:

#9

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