Hi,
on my side the same behavior occurs since the update to 1.8. I have a Mate 20 pro still running on Android 9 and a Motorola device running Android 10.
I often have to kill the app.After a second or third try the App is usable. I reinstalled the App and checked the battery settings as well.
Best
Benedikt
I found out I can sign in through desktop app which I guess is signing into the server. After that the Android app was signed in.
After yesterday’s update there was a sporadic moment of no crash and hang.
Today the android apps are pretty useless again with multiple kill all routines required to interface with Roon.
This really is starting to wear thin now.
I find it quite interesting that there is no interest from @support when I submit a stack trace from a reproducible bug. The feedback frequency makes me wonder - are you trying to fix this, or is it time to look for other solutions?
Yes, happening on my Samsung S8 too. Often have to close then start the app 3 or 4 times before it opens. Never happened at all before 1.8.
Oddly does not happen on Samsung tablet which is much older than the phone.
Hello All,
Thank you for the reports and for bringing this to our attention.
There were a few related threads to this issue, so we have merged them to have all the relevent information in one place.
For those impacted by this issue, can you please let us know the following information?
Thank you!
QNAP NAS HS 251+, 8GB Ram, 2 .1 TB local storage, 200MBS fiber line, TP link SG 1008p network switch, dedicated to Roon, Router is Asus 8c87u, ethernet line to Devialet Expert Pro. Phone, Samsung Galaxy 9+.The hang occurred 7.33 Am SAST, GMT+2 on 8 April. I have stopped using my phone for now, that is how bad it is, using my laptop, which is seriously annoying.
Can reproduce on request - happens 30% -50% of attempts
Posted this as different android device to post above.
Model and Manufacturer of Android Device
Samsung Note 10+
(please note: an older phone, Galaxy Note 8, also Android 10, works without issues)
Android Operating System Version 10
Roon Core Operating System
Actual Rock Version on NUC8i7BEH
A brief overview of your network setup (router model/manufacturer + any access point details)
ASUS RT-AC88U connected to modem. NUC connected to Asus via Lan.
The exact local time + date of when a hang next occurs on your Android device
08:39 9.4.2021
Today the Roon app (1.8, Android 11, Samsung Note 20 ultra) froze during scrolling albums. Had to force close the app.
Hello All,
Thank you for the setup details and timestamps here! We have been attempting to reproduce this issue in the QA lab but we have been unable to do so.
For those impacted, can you please confirm that you are still able to reproduce this issue on the latest Roon build?
There were a few graphical changes in our last release, Build 790, and it would be good to know if these changes also helped with the original hang behavior.
If you are still able to reproduce on build 790, can you let us know one additional timestamp of when the issue occurs? Thank you!
This is still a daily issue on 3 Huawei devices and has need since 1.8 roll out.
