Roon 1.8 Android hangs and have to force close app [Fixed in Build 795]

Support
67

Samsung s8 idem, schermata nera con logo ‘Roon’, si avvia solo svuotando la cache dell’app Roon.

68

I have the same issue with my Mediapad M5. The app freezes at the splash screen. The only way to solve this problem is to stop the app and start the app again.

69

Same on my two Motorola play 2 phones. Very annoying. 1.7 please…let’s go back

70

+1

2 x Huawei mate 10 pro
1 x Huawei mediapad

Open / crash / force close - rinse and repeat.

Sometimes takes 5 or 6 loops to get Roon to open.

Leave the app open / unlock phone - app is frozen. Force close / open / crash / force close - rinse and repeat.

Non of this was ever an issue in 1.7.

1 Like
71

I am going to add my voice here as well. The new android app is flaky as a flaky thing. It won’t work at all on my wife’s P20 pro, just stays on the Roon loading screen, yes it’s the same network, yes I’ve reinstalled it cleared cache etc. On my Mate 20 pro, sometimes it will hang on the Roon logo, after a force close it will work. Other times after resuming the phone from sleep, the Roon app just displays a black screen. It’s not fit for purpose.

Anyone know if I find the old APK on the internet whether it will still work, at least that one was functional.

74

Same problem here with app freezing on my Samsung S20 FE. Close and restart gets it back up running…until next time.

75

Same problem… Samsung S10

76

Have Roon acknowledged this as an issue yet? Very poor customer service if not, it’s been happening for weeks to multiple users.

2 Likes
77

Had to force close roon app
wouldn’t close roon app

had to reboot my pixel 3

78

The problem persists, any news?

79

This past weekend while trying to show a visitor how wonderful roon was I’m must have forced closed and rebooted my phone 25 times in 2 days. No exaggeration. Had this been my 14 day trial I be done.

Anytime the Roon app loses focus to go to a different app it is locked up upon return. Force close rarely fixes it.

I use my Android phone 75% as my controller, my wife 100%. She wants to not renew subscription.

Not sure if related but it seems like the same time 1.8 started sucking for Android was the same time it struggled to “un-group” devices. If I have 2 or three devices grouped and try to remove one via windows app (because Android is worthless) the removed one will start playback shortly after silencing…but remain unchecked. I have to stop playback for all, un-group, play new music on single device

@danny can we get some acknowledgement, please?

80

This happens all the time and has been reported extensively in the last few weeks. After reading this I tried to connect and Roon Froze. Samsung s9+. it would be great to get an aknowlegement from Roon. This is marring Roon. It is a 1.8 issue, pity it was not addressed in the updates

81

I have had this happen a few times where the app locks up resuming from background but it’s not all the time, it’s quite infrequent all things considered but it’s not something that should be happening at all in any circumstance.

82

Is there any acknowledgement of this problem from Roon?

When tracing the app via android adb I observe this when the freeze situation arise:

2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Local Time: 03/25/2021 21:48:40 +00:00
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Device Serial Number: 9E3969FB-4681-464B-B5FF-BC0DB01126C6
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Roon Version: 1.8 (build 778) stable
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 OS Version: Android 10
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Mono Version: 6.4.0 ((no/fe64a476)
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Application Domain: RoonMobile.exe
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Assembly Codebase: file:///RoonMobile.exe
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Assembly Full Name: RoonMobile, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Exception Source: BrooEngine
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Exception Type: System.NullReferenceException
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Exception Target Site: LoadContext.GetIcon
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Exception Message: Object reference not set to an instance of an object
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Exception Data: none
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 --[ Stack Trace ]------------
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Broo.Engine.LoadContext.GetIcon(String name)
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 BrooEngine, IL 58, N 156
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Broo.Engine.BaseImageDrawable.LoadImage()
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 BrooEngine, IL 119, N 419
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Broo.Engine.BaseImageDrawable.CreateNode(Widget w)
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 BrooEngine, IL 0, N 27
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Broo.Engine.AnimatedDrawable/Node…ctor(AnimatedDrawable spec, Widget w)
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 BrooEngine, IL 86, N 523
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Broo.Engine.AnimatedDrawable.CreateNode(Widget w)
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 BrooEngine, IL 0, N 51
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Broo.Engine.DrawNode.CreateHelper(Widget w, Drawable spec, WidgetState state, DrawNode old, RenNode parent)
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 BrooEngine, IL 15, N 91
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Broo.Engine.ImageWidget._Update()
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 BrooEngine, IL 47, N 195
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Broo.Engine.Widget.Update()
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 BrooEngine, IL 227, N 712
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Broo.Engine.Engine.Update()
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 BrooEngine, IL 157, N 383
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Broo.Engine.DeviceTarget.GuiMainLoop()
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 BrooEngine, IL 341, N 919
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Broo.Engine.Engine.GuiMainLoop()
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 BrooEngine, IL 0, N 31
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Sooloos.Application.RoonMain(String[] args)
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 RoonMobile.exe, IL 673, N 2403
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 Sooloos.Application.Main(String[] args)
2021-03-25 22:48:40.685 16550-16631/? E/Roon: 03/25 21:48:40 RoonMobile.exe, IL 0, N 19
2021-03-25 22:49:09.882 16550-16550/? D/Roon: Pausing

Some kind of response from Roon would be appreciated.

83

I also get the same issue on my Samsung Note 9 any response or resolution available for this issue?

85

Yes, the same here on Samsung S9+ android 10.

86

The same here on Samsung GT-N8000 with Android 9
On iOS it works properly.

87

Same on Samsung s9+

88

I have the sams problem,very anoying

89

Same problem…